Busser/Server Assistant - City Cruises DC

City Experiences™; Washington (District of Columbia); On-site; USD 80,000 - 100,000; Full time

Job summary

City Experiences™ is looking for Server Assistants for its Washington, DC operation. The role focuses on providing exceptional hospitality while assisting servers. Ideal candidates are energetic, enthusiastic, and service-oriented, maintaining high standards of cleanliness and guest interaction.

Qualifications

• Energetic and enthusiastic personality essential.
• Service-oriented attitude – actively looking for ways to help others.
• Ability to lift heavy items like furniture and bus tubs.

Responsibilities

• Aids servers in delivering and removing food and beverage items.
• Maintains cleanliness and safety in common areas and service stations.
• Assists with greeting and seating guests.

Skills

Energetic and enthusiastic personality

Service-oriented attitude

Ability to convey information

Education

High school diploma or equivalent

Job description

Busser/Server Assistant - City Cruises DC

City Cruises is seeking Server Assistants to join the 2025 team for its operation in Washington, DC.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may be the opportunity for you.

About the Opportunity:

The Server Assistant aids servers in the prompt delivery and removal of food and beverage items, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

• Provide exceptional hospitality to guests and coworkers as prescribed in our Respect Service System (RSS).
• Provide guests with water, coffee/tea, and bread service throughout the meal.
• Bus used and unneeded dishes and glassware from guests’ tables to the galley.
• Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning.
• Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink, and broken dishes, and remove empty bottles and trash.
• Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture.
• Provide information to guests including menu descriptions, order of service, entertainment options, cruise route, and points of interest.
• Be prepared to begin work at the scheduled time.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Assist with the warm and efficient greeting and seating of guests when they arrive.
• Perform additional job duties as assigned.

Qualifications & Requirements:

• High school diploma or equivalent required.
• Must meet minimum state age requirements.
• Energetic and enthusiastic personality essential.
• Ability to effectively understand and convey written and verbal information to guests and coworkers.
• Service-oriented attitude – actively looking for ways to help others.
• Ability to work for extended periods without sitting.
• Required to lift furniture and other heavy items such as bus tubs up and down stairs.
• Must be available to work on all major holidays.

The RESPECT Service System embodies City Experiences’ mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we aim to become a global leader in experiences and transportation.

The company is proud to be an Equal Employment Opportunity and Affirmative Action employer. Discrimination and harassment based on race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, disability, veteran status, or other protected characteristics are prohibited.

We encourage all qualified applicants, including those with past arrest or conviction records, to apply. The company participates in the E-Verify program where applicable.

We welcome qualified applicants with arrest and conviction records.

#priority-acq

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Education

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For more information, review the "Know Your Rights" notice from the Department of Labor.