Busser Runner Support Staff

Landmark Hospitality; New Hope (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a dynamic team at a forward-thinking hospitality leader, where your role as a Busser/Food Runner will be pivotal in creating memorable dining experiences. As part of an exciting new concept in New Hope, PA, you will be at the forefront of delivering exceptional service with locally sourced ingredients. This position offers a collaborative environment that values mutual respect and personal growth, allowing you to thrive while making a significant impact on guest satisfaction. If you are passionate about hospitality and eager to contribute to a vibrant team, this opportunity is perfect for you.

Benefits

401(k)

401(k) matching

Health insurance for full-time employees

Dining discounts

Career growth opportunities

Qualifications

• 1+ years of experience in a fine dining, high volume setting.
• Strong work ethic and customer-focused approach.

Responsibilities

• Deliver high-quality food and beverage dining experiences.
• Maintain cleanliness and stock of workspace throughout the shift.
• Assist servers to ensure timely guest service.

Skills

Food Runner/Busser experience

Customer service

Multi-tasking

Effective communication

Cleanliness standards

Teamwork

Flexible schedule

Job description

Landmark Hospitality is currently looking for Busser | Food Runner to join our team!

Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Hudson House, Stone House, the Ryland Inn, Boathouse, Village Hall, Farmhouse and Felina in New Jersey. We also operate iconic, unique venues in Pennsylvania such as Hotel Du Village, the Logan Inn, and Durham Springs. Landmark Hospitality specializes in upscale restaurants, event spaces, and boutique hotels that are continuously growing and evolving. We have exciting opportunities available for individuals who are passionate about creating memories for our guests and each other.

We are opening a new concept coming soon to New Hope, PA — Anzu Social, an Asian inspired Chef crafted menu with locally sourced ingredients.

Part of the Landmark Hospitality Portfolio

Our mission to find talent is simple. We welcome thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve together. While experience is always valued, character is the mark of a true memorymaker.

We offer a healthy environment that encourages mutual respect, personnel growth, and creative expression - we recognize that the development of our company is driven by the evolution of our individual team members. We are committed to providing employees with opportunities for continued advancement and internal growth.

Our Core Values

• We are Friendly. We welcome every guest with a smile and a genuine greeting.
• We are on It — Act Quickly. Our service is intuitive and timely.
• We are Thoughtful. Is there anything we can do to make you more comfortable?
• We are Gracious. Say Thank You.
• We are Landmark Hospitality. We thrive on mutual respect for each other, our valued guests, and our workspaces.

KNOWLEDGE, EXPERIENCE AND SKILL

• Must have minimally 1+ years Food Runner/Busser experience in a fine dining, high volume setting.
• Personable demeanor and ability to deliver memory-making hospitable service.
• Ability to think quickly and multi-task in a fast-paced environment.
• Ability to communicate effectively and eloquently.
• Ability to take direction and execute.
• High standards for cleanliness of workspace and service areas.
• A desire to advocate on behalf of the guest as well as anticipate guest needs.
• Professional demeanor, polished appearance with the ability to exceed guest's expectations.
• Ability to work in an ever-changing environment.
• Ability to work both independently and in a team environment.
• Strong work ethic and customer-focused approach.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Must be passionate and dedicated to success.

ESSENTIAL JOB RESPONSIBILITIES

• Deliver a high-quality food and beverage dining experience to support guest dining experience.
• Delivers food and drink orders to the correct table in a timely manner.
• Assists the server as necessary to ensure that the guest is served in a timely manner.
• Ensure the area is well stocked, and maintain the cleanliness of the workspace throughout the shift.
• Maintain dining ambiance with an enthusiastic and graceful attitude.
• Demonstrate expert knowledge of all menu items, as well as specials.
• Actively participate during line up.
• Maintain impeccable standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
• Maintain proper loss prevention standards pursuant to Restaurant protocol.
• Adhere to sanitation, safety, and alcohol beverage control policies.
• Complete all assigned side work relevant to guest interactive service.
• Follow all company policies, procedures, and guidelines.
• Consistently report to scheduled shifts on time.
• Work ethically.
• Performs other duties and responsibilities as per business need.

PHYSICAL REQUIREMENTS:

• Ability to perform the essential job functions consistent safely and successfully with the ADA, as well as other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Must be able to lift and carry up to 25 lbs; Ability to stand for prolonged periods of time and climb steps regularly.
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

Benefits:

• 401(k)
• 401(k) matching
• Health insurance For Full time Employees
• Dining Discounts
• Career Growth Opportunities

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Weekend availability

Landmark Hospitality is proud to be an Equal Opportunity Employer.