Busser/Runner - Sports & Social Allentown

Xfinity Live!; Allentown (Lehigh County); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a vibrant team at a unique sports bar and social lounge where you can showcase your energetic personality! As a Busser/Runner, you will play a crucial role in ensuring an exceptional dining experience for guests. Your responsibilities will include maintaining cleanliness, supporting serving staff, and delivering outstanding customer service in a lively environment. This is a fantastic opportunity to be part of a dynamic venue that hosts live music, special events, and offers a variety of interactive games. If you thrive in a fast-paced atmosphere and enjoy engaging with people, this position is perfect for you!

Qualifications

• Must be able to provide excellent customer service and maintain professionalism.
• Prior experience in customer service or restaurant preferred.

Responsibilities

• Provide courteous service and support to the serving staff.
• Maintain cleanliness of service stations and reset tables for new guests.
• Communicate effectively with guests and co-workers.

Skills

Customer Service

Attention to Detail

Communication Skills

Fluent English

Basic Math Skills

Education

Prior customer service experience

Restaurant experience

Job description

Busser/Runner - Sports & Social Allentown

Job Category: FOH

Requisition Number: BUSSE003484

Posted: February 7, 2022

Job Type: Part-Time

Location

Sports & Social Allentown
645 W Hamilton St
Allentown, PA 18101, USA

Sports & Social Allentown is a one-of-a-kind sports bar and social lounge located in downtown Allentown. The 10,000-square-foot location will have plenty of TV screens for fans to watch games, outfitted with state-of-the-art AV technology, and will boast an impressive LED display showing multiple games and sporting events at once. Sports & Social will offer guests an elevated dining and beverage experience including made-from-scratch menu items and curated cocktails, live music and special events several days a week, as well as a wide variety of interactive social games for everyone to enjoy.

Busser/Runner Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
• Maintain service stations in a clean and orderly manner throughout shift.
• Clear and clean tables in a timely manner.
• Reset tables according to specifications of location.
• Perform more than one task at a time.
• Communicate effectively with co-workers.
• Communicate with guests clearly, patiently, courteously, and with good humor.
• Complete all side work as assigned.
• Maintain a clean and orderly work area to ensure safety.
• Clear all empty tables and set tables for new guests.
• Restock service stations.
• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English; other languages preferred.
• Demonstrated ability to interact with guests, employees, and third parties that reflects highly on the venue, the brand, and the Company.
• Reading and writing abilities are utilized often to answer guests’ questions regarding the menu.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Busser/Runner position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 75 pounds.
• Handling objects (including food and utensils), products, and bussing tubs/trays.
• Standing, bending, stooping, and kneeling.
• Must be able to move about the entire facility safely and efficiently.