Busser/Runner - Mosaic Ultra Lounge

Xfinity Live!; Kansas City (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic Bussers/Runners to join their dynamic team in the heart of Kansas City. This role is perfect for individuals who thrive in a fast-paced environment and enjoy providing exceptional customer service. With responsibilities ranging from maintaining cleanliness and organization to supporting serving staff, this position is ideal for those looking to grow in the hospitality industry. If you have a passion for delivering outstanding service and enjoy working in a vibrant atmosphere, this opportunity is for you!

Qualifications

• Previous experience in customer service or restaurants is preferred.
• Strong communication skills essential for guest interaction.

Responsibilities

• Provide energetic and courteous customer service.
• Maintain clean and organized service stations throughout the shift.
• Support serving staff in meeting customer needs efficiently.

Skills

Customer Service

Communication Skills

Multitasking

Basic Math Skills

Fluent English

Job description

Sleek and sophisticated, with soft seating, champagne by the glass, and an outdoor balcony overlooking the Power & Light District, which has quickly become Kansas City’s vibrant hub. Mosaic Ultra Lounge is downtown Kansas City’s premier destination for cocktails after work, private parties, or late-night festivities, with a soundtrack provided by the area’s top DJs.

Busser/Runner Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform duties to ensure proper steps of service are followed.
• Offer polite, professional, and courteous customer service.
• Support serving staff in meeting all customer needs efficiently and courteously.
• Maintain clean and organized service stations throughout the shift.
• Clear and clean tables promptly.
• Reset tables according to location specifications.
• Multitask effectively.
• Communicate clearly and effectively with co-workers and guests, maintaining patience, courtesy, and good humor.
• Complete all assigned side work.
• Maintain a safe, clean, and orderly work area.
• Clear empty tables and set up for new guests.
• Restock service stations as needed.
• Prior experience in customer service or restaurants is preferred.
• Must speak fluent English; additional languages are a plus.
• Strong communication skills are essential for interacting with guests and team members, reflecting positively on the venue and brand.
• Ability to read and write effectively to answer guest questions about the menu.
• Basic math skills are frequently used.
• Availability to work nights, weekends, and holidays.

The position requires the ability to:

• Pay close attention to detail.
• Carry or lift items weighing up to 75 pounds.
• Handle objects such as food, utensils, and trays.
• Stand, bend, stoop, and kneel as needed.
• Move safely and efficiently throughout the entire facility.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
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