Busser/Runner - Drift Nashville

TMC Hospitality; Nashville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

A modern hotel concept in Nashville, Drift, is seeking a Busser/Runner to enhance the guest dining experience. This role involves assisting the waitstaff, maintaining cleanliness in the dining area, and ensuring excellent customer service in a vibrant and beautiful setting.

Qualifications

• Prior experience in a food-serving establishment.
• Excellent written and oral communication skills.
• Knowledge of alcoholic beverages and different types of cuisines.

Responsibilities

• Remove used plates and glasses from tables after diners eat.
• Assist with cleaning and resetting the dining area.
• Deliver food orders to customers in a timely manner.

Skills

Communication

Multitasking

Stamina

Job description

TMC Hospitality was founded in 2016 by Philip Bates as an offshoot of TMC Group to bring its innovation and purposeful disruption to the hospitality industry. As a forward-thinking hotel development and management company focused on elevating hospitality from a service to an experience through strategic development, investment, and brand creation, the group has two hotel brands, Bode and Drift, in addition to Buttonwood Farm & Winery that cater to the concept of social group travel and experiences. Bode, with a location in Nashville, redefines traditional travel by creating flexible spaces that expertly blend the style of vacation rental homes with the comforts and conveniences of a boutique hotel. Drift, with locations in San Jose del Cabo, Santa Barbara, Palm Springs, and Nashville on the horizon, is a modern hotel concept for independent and group travelers who value adventure and culture with minimalist yet intentional details and amenities.

Drift Nashville is looking for a Busser/Runner to join the team!

If you love working in a beautiful environment with great people, have excellent memory and organizational skills, love the feeling of accomplishing things with a team and have a passion for great food - you're looking in the right place!

About the role

RestaurantFood Runner/ Busser works primarily in the Food & Beverage service areas. They move back and forth between these areas attending to diners and assisting waitstaff with their duties. This position will also require team members to be at expo in the kitchen to help expedite food orders and deliver to the appropriate tables. Assisting with cleaning and resetting in the Front of House as well will be required throughout the shift.

What you'll do

• Removing used plates, glasses, cutlery and napkins from tables after diners are done eating
• Wiping up water spills, food stains and dirt from tables
• Replacing cutlery and glassware in anticipation of new diners
• Refilling drinking glasses with water
• Bringing out meal orders if waitstaff are busy
• Handling cleaning of the dining area at the close of day
• Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
• Deliver food orders to a variety of customers in a timely manner.
• Accurately explain food orders to chefs, with specific attention to allergies and special requests.
• Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
• Uphold our food health safety and sanitation principles.
• Occasionally check on customers to handle any impromptu requests or issues.
• Remove dirty dishes from the table.
• Inform management of customer feedback.

Qualifications

• Prior experience in a food-serving establishment
• Excellent written and oral communication skills
• knowledge of alcoholic beverages and different types of cuisines
• High level of stamina to work to work on feet for extended periods
• Maintain high ethical standards and professionalism.
• Multitask and prioritize as necessary to meet customer needs.