Busser PT

Quinault Beach Resort; Ocean Shores (WA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading resort in Ocean Shores is seeking a part-time customer service representative to provide excellent service in their restaurant operations. Responsibilities include maintaining customer relationships, preparing food items, and ensuring a well-stocked environment. Ideal candidates must be at least 18 years old and possess effective communication skills.

Qualifications

• Must be at least 18 years old.
• Effective communication skills with the public and staff.
• Fluent in speaking and writing English.

Responsibilities

• Provide excellent customer service for all internal and external customers.
• Maintain effective working relationships with customers.
• Prepare necessary food items and ensure stations are stocked.

Skills

Customer Service

Communication

Education

Food Handler's Permit

Job description

Job Details

Job Location: QBRC - Ocean Shores, WA

Position Type: Part Time

Education Level: Not Specified

Salary Range: $16.75 - $20.65 Hourly

Travel Percentage: None

Job Shift: Any

Job Category: Restaurant - Food Service

Description

JOB PURPOSE:

Provide excellent customer service for all internal and external customers of the Casino operations at all times and in all activities.

ESSENTIAL JOB FUNCTIONS:

1. Provide excellent customer service for all internal and external customers of the Casino operations at all times and in all activities.
2. Establish and maintain effective working relationships with all internal and external customers of the Quinault Beach Resort and Casino operations.
3. Develop solutions for customer concerns and maintain a continual focus on customer service as our top priority.
4. Be punctual: clock in and out in uniform.
5. Ensure stations are well stocked with linen, china, silverware, ice, coffee, teapots, etc.
6. Prepare the necessary food items, e.g., lemon, butter, cream, coffee, tea, etc.
7. Submit linen orders for the PM shift before noon, ensuring enough for the AM shift of the next day.
8. Check water glasses, coffee cups, and ashtrays regularly.
9. Communicate with the host or manager to reset tables quickly.
10. Clear tables after use.
11. Pick up and manage clean linen.
12. Dust chairs for crumbs and wipe for liquids and stains.
13. Assist servers and follow proper service procedures at all times.
14. Support fellow service staff when appropriate.
15. Maintain a neat, organized work area.
16. Travel to conferences and entertain potential guests/clients as needed.
17. Adhere to all QBRC Personnel Policies, Title 97 Policy, and HR SOPs.

The above duties are not exhaustive and may change based on organizational needs and supervisor directives.

PHYSICAL/MENTAL REQUIREMENTS:

• Must be able to lift at least 50 lbs.
• Regularly required to walk and stand for long periods.

WORKING CONDITIONS:

Must be able to work in a smoking environment. Management may revise duties or request additional tasks as needed. For accommodations, contact HR. This description does not imply exclusive tasks; employees may be asked to perform other duties as directed.

Qualifications

Required:

• Must be at least 18 years old.
• Effective communication skills with the public and staff.
• Fluent in speaking and writing English.
• Food handler's permit (to be obtained within 30 days of hire).