Busser - PM Shift

Sonesta Hotels; Chicago (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality company as a Bus Attendant, where you'll be the face of exceptional service and help create Amazing Moments for guests. This role involves serving food and beverages courteously, maintaining cleanliness in the dining area, and responding to guest needs with a friendly demeanor. Enjoy a competitive hourly wage and a variety of benefits in a vibrant hotel atmosphere.

Benefits

Medical and Dental Insurance

Paid Vacation and Sick Days

Paid Holidays

Pension

Legal Services

Maternity and Parental Leave

Qualifications

• Passion for hospitality and exceptional guest service.
• Ability to work in a fast-paced environment.
• Strong interpersonal skills.

Responsibilities

• Serve food and beverage items to guests in a friendly manner.
• Clear and reset tables, refill utensils and condiments.
• Maintain cleanliness and sanitation in dining areas.

Skills

Customer Service

Communication

Sanitation Standards

Job description

Job Description Summary

The Bus Attendant sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to serve food and beverages items to guests in a friendly, courteous and timely manner, and in accordance with quality standards. The Bus Attendant must communicate with the kitchen and assist Servers with the delivery of the food. The bus attendant must maintain, clean and sanitize the dining areas according to established standards.

The ideal candidate has a passion for hospitality and providing exceptional guest service.

Job Description

Principle duties and responsibilities (Essential Functions) include:

• Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests’ questions and requests.
• Demonstrate complete knowledge of the food and beverage menu.
• Clear, clean and reset tables. Replenish utensils, condiment stands and garnishments.
• Serve food and beverage, including water, bread, and coffee. Refill when necessary.
• Maintain the dining area in proper condition and keep the bus station and equipment clean and sanitized throughout the duration of the meal service.
• Responsible for making sure all food items are served in a timely manner.
• Complete all closing duties as assigned.
• Adhere to established safety and sanitation guidelines.
• Adhere to uniform and grooming standards.
• Perform other duties or projects as requested by management

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.

Additional Job Information/Anticipated

Pay Range

Pay range $14.45 -$15.45

Pay rate outlined follows contract requirements.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. Employees are offered a variety of benefits including:

• Medical and Dental Insurance

• Paid Vacation and Sick Days

• Paid Holidays

• Pension

• Legal Services

• Maternity and Parental Leave

Go Beyond @SonestaHotels

WHO WE ARE

We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.