Busser - Kendall Jackson (Part Time)

Napavalleywineacademy; Santa Rosa (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading wine academy is hiring a Busser to manage table settings and guest assistance in a dynamic winery environment. This entry-level role offers hands-on experience in customer service and vineyard operations, making it ideal for those seeking a career in hospitality. Join a collaborative team committed to diversity and inclusion.

Qualifications

• Previous experience in a winery or restaurant setting preferred.
• Ability to lift and carry up to 50 pounds.
• Must be at least 21 years old.

Responsibilities

• Clear tables and reset for new guests.
• Assist with stocking wine and cleaning tasks.
• Respond to guest requests and assist with reservations.

Skills

Organizational skills

Customer service

Judgment

Job description

SUMMARY
The busser position primarily clears and resets tables in a speedy, professional, and effective manner. The busser is also responsible for polishing and restocking glassware and silverware at service stations. Stocking wine shelves, light cleaning, and event set up and tear down. This is a great entry-level position for those who wish to gain direct-to-consumer experience.

DUTIES AND RESPONSIBILITIES

Under the general direction and direct supervision of the Tasting Room Manager, the Busser is responsible for the following:
• Clear tables after guests leave. Take glasses and tableware to kitchen and place silverware, dishes, glassware, etc. in appropriate areas for washing.
• Promptly clean table tops, chairs and tasting bar. Check floor and clean as required. Reset and arrange tabletops.
• Respond appropriately to guest requests, communicate guest requests to servers/manager immediately.
• Assist with pre/post shift setup/cleanup - Stocking wine, watering plants, sweeping sidewalk, etc.
• Answers phone and assists guests with reservations
• Contribute to a positive, collaborative team atmosphere
• Performs other duties as assigned by manager.

QUALIFICATIONS
• Previous experience in a winery, or a restaurant-like setting preferred
• Possess a flexible schedule and able to work evenings & weekends
• Strong organizational skills; ability to manage priorities and workflow
• Ability to lift and carry up to 50 pounds (case of wine)
• Versatility, flexibility, and a willingness to work within constantly changing priorities
• Excellent customer service skills.
• Good judgment with the ability to make timely and sound decisions.
• Must be at least 21 years old

WAGE TRANSPARENCY:

The targeted base pay for this role is $18.00 per hour. Compensation will be determined by candidate experience, skills, and location.

At Jackson Family Wines, we respect, celebrate, and take pride in each other's differences. Together we nurture a culture that embraces fairness, acceptance and belonging. We believe that diversity, equity, and inclusion drive our best innovation, enrich our employees, and connect us to our customers and global community. We aspire to evolve in our commitment for a better future and one that is rooted for good.

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