Busser - Highlight Room New York

Tao Group Hospitality; New York (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Tao Group Hospitality is seeking a dedicated Busser to assist in providing exceptional service. The role involves supporting servers, maintaining cleanliness, and ensuring guest satisfaction in a fast-paced environment. Ideal candidates will have previous hospitality experience and a positive attitude.

Qualifications

• Previous hospitality and busser experience, preferably in high-volume venues.

Responsibilities

• Assist Floor & Cocktail Servers in guest service steps.
• Maintain cleanliness and orderliness of tables and station areas.
• Anticipate and accommodate guest needs.

Skills

Effective communication

Positive energy

Education

Busser training

Job description

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Position Summary

Assists Floor & Cocktail Servers in guest service steps and resets tables efficiently and professionally.

Interacts politely and courteously with guests, team members, and supervisors to ensure gracious hospitality.

Essential Functions

• Anticipate and accommodate guest needs.
• Maintain cleanliness and orderliness of tables and station areas.
• Communicate guest needs to support staff, servers, managers, and chefs.
• Deliver, refill water, and assist with table clearing and resetting.
• Participate actively in service to enhance guest satisfaction.
• Follow sanitation standards and proper setup procedures.
• Perform opening and closing side-work as directed.
• Assist with marking tables for courses and report damages promptly.
• Attend pre-service meetings and training sessions.
• Maintain a positive, professional attitude and team spirit.
• Support and assist fellow team members as needed.

Training Requirements

Tao Group Hospitality in-venue busser training.

Qualifications

• Previous hospitality and busser experience, preferably in high-volume venues.

Skills and Physical Demands

• Effective communication and legible writing.
• Positive energy and ability to work quickly and efficiently.
• Ability to lift up to 50 lbs, kneel, bend, and stand for extended periods.
• Work in noisy, crowded, and smoky environments; flexible with hours including nights, weekends, and holidays.

Additional Information

Maintain a professional appearance, interact courteously, and handle a fast-paced environment. Flexibility in duties and schedule is essential.

This description is a broad guide and may be modified as needed. Attendance at all scheduled training and meetings is required. Additional duties may be assigned at management's discretion.