Busser / Food Runner

Cooper's Hawk Winery; Town of Brookfield (WI); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Dining discount (50% )

Wine discount (40% )

Monthly wine tastings for two

Medical, dental, vision, telehealth

401k with company match

Paid time off and flexible schedules

Early pay access

Wellness and mental health support

Wine and culinary education

Career growth flight plan

Team member rewards and referrals

Job summary

Cooper’s Hawk Winery is seeking a friendly Busser/Food Runner to maintain a clean, welcoming dining area and support the flow of service. You will assist with running food, resetting tables, and keeping glassware and dishware stocked.

A positive attitude and strong teamwork are essential to delivering guest-friendly service. Must be at least 18 years old, able to stand for long periods, and lift up to 40 pounds.

Qualifications

• Experience in restaurants or hospitality preferred.
• A positive attitude and a passion for people, food, and service.
• Ability to stay active and engaged in a fast paced environment.
• Strong teamwork and communication skills.
• Ability to stand for long periods and lift up to 40 pounds.
• Availability to work weekends and holidays.
• Ability to read, write, and understand English.

Responsibilities

• Reset tables and bar tops quickly so every guest starts fresh.
• Assist with running food, clearing dishes, and supporting the flow of service.
• Pre-bus tables as necessary.
• Stock and maintain clean glassware, silverware, and dishware.
• Communicate with Hosts, Servers, and Bartenders to keep the dining room moving.
• Help the team stay stocked and ready through each shift.
• Greet guests with energy and keep a sharp eye on what they need.
• Assist with carryout orders and help create a positive first and last impression.
• Help with restocking, light cleaning, and little details that make a big difference.

Skills

Experience in restaurants

Teamwork

Communication skills

Stand for long periods

Lift up to 40 pounds

English literacy

Age 18+

Job description

At Cooper’s Hawk, our Bussers and Food Runners help create memorable guest moments by keeping our restaurant clean, organized, and full of energy. From running food to resetting tables, you will be part of the team that keeps the experience moving smoothly. Every shift is an opportunity to deliver uncompromising hospitality through attention to detail, teamwork, and care for every guest and every dish.

What You Will Get

• 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
• Monthly Wine Tastings for Two
• Medical, Dental, Vision, and Telehealth
• 401k with Company Match
• Paid Time Off and Flexible Schedules
• Early Pay Access
• Wellness and Mental Health Support
• Wine and Culinary Education
• Career Growth Flight Plan
• Team Member Rewards, Milestone Recognition, and Referral Bonuses

How You Will Succeed

Show Up Ready: Come Prepared, stay sharp, and start strong.

• Arrive ready to create a clean and welcoming restaurant space
• Follow daily checklists and prep your area for a smooth shift

Own What You See: Take Responsibility, jump in, and do what needs to be done.

• Reset tables and bar tops quickly so every guest starts fresh
• Assist with running food, clearing dishes, and supporting the flow of service
• Pre-bus tables as necessary
• Stock and maintain clean glassware, silverware, and dishware.

Stay in Sync: Communicate often, move with your team, and keep service flowing.

• Communicate with Hosts, Servers, and Bartenders to keep the dining room moving
• Help the team stay stocked and ready through each shift

Make It Personal: Be genuine, listen well, and tailor each experience.

• Greet guests with energy and keep a sharp eye on what they need
• Assist with carryout orders and help create a positive first and last impression

Add a Touch: Go beyond the expected to create memorable moments.

• Help with restocking, light cleaning, and little details that make a big difference
• Support the overall guest experience in every area of the restaurant

What You Will Bring

• At least 18 years of age
• Experience in restaurants or hospitality preferred
• A positive attitude and a passion for people, food, and service
• Ability to stay active and engaged in a fast paced environment
• Strong teamwork and communication skills
• Ability to stand for long periods and lift up to 40 pounds
• Availability to work weekends and holidays
• Ability to read, write, and understand English

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.

Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.