Busser/Food Runner

Spooky Nook Sports; Manheim (PA); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a vibrant and energetic team at one of the largest indoor sports complexes in North America! As a Busser/Food Runner, you will play a crucial role in delivering exceptional customer service, ensuring guests have a memorable dining experience. This position involves serving food, clearing tables, and maintaining a clean environment, all while working in a fast-paced setting filled with excitement. Enjoy perks like a free fitness center membership, holiday pay, and discounts on food and beverages. If you thrive in a team-oriented atmosphere and have a passion for service, this is the perfect opportunity for you!

Benefits

Free individual membership to fitness center

1.5x pay for holiday hours

35% discount on food and beverages

35% off Nook apparel

Free child watch

Discounts on personal training and event rentals

Discounts at local restaurants

Qualifications

• Must be 18 years or older with dependable transportation.
• Fluent in English and able to fulfill physical requirements.

Responsibilities

• Serve food and beverages to guests in a courteous manner.
• Clear tables and assist with setting up for service.
• Maintain cleanliness of the restaurant space.

Skills

Customer Service

Communication Skills

Dependability

Teamwork

Multi-tasking

Education

High School Diploma or equivalent

Job description

The Busser/Food Runner is responsible for providing outstanding customer service when delivering food to guest tables and clearing the table after the meal is complete. This position is also responsible for setting table top before and during meal services.

Benefits

Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.

As a Part-Time team member of the Nook, you will enjoy:

• Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
• 1.5x your hourly rate of pay for holiday hours worked
• 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
• 35% off all Nook apparel
• Free child watch (3 hour increments)
• Discounts on birthday parties, personal training, event space rental, and more!
• Discounts at participating local restaurants and businesses

Essential Job Functions

• Serve all guests water and bread in a professional and courteous manner
• Clear table during and after meal service
• Assist host(ess) to ensure all menus and silverware are prepared for service
• Effectively communicate guest needs to servers as needed
• Clean restaurant space including tabletop, floors, and other exposed surfaces
• Ensure condiments are properly stocked at tables and presented professionally
• Help servers run food to tables when needed
• Carry bus trays to the kitchen for washing and assist with washing as needed
• Adjust table set-up as needed to accommodate large parties
• All other duties as assigned

Basic Qualifications

• 18 years of age or older
• Dependable transportation to and from work
• Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
• Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
• Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
• Authorized to work in the United States

Preferred Qualifications

• Highly dependable with a history of consistent attendance and punctuality
• Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services
• Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
• Self-starting and motivated with the ability to work independently and take initiative
• Ability to multi-task and balance multiple projects/duties at once
• Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
• Integrity: Trustworthy and honest; takes accountability when appropriate
• Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
• Demeanor to remain calm in tense or stressful situations
• Previous experience in a restaurant role is a plus

Working Conditions

• Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. The team member will primarily work in a kitchen environment with fluctuating temperatures that can become hot, humid and/or wet, especially in the dish room areas.
• Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
• Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 10 lbs regularly, and up to 50 lbs occasionally.
• Noise Level: The noise level in this environment is typically moderate to loud.