Busser - Flexible Hours

Dividend Restaurant Group; Fort Wayne (IN); Hybrid; USD 10,000 - 60,000; Full time

Job summary

A leading restaurant company is seeking a Busser in Fort Wayne, IN, to enhance guest service as part of their dynamic team. The role involves essential tasks like setting tables and assisting with food service, ideal for motivated individuals looking to join a vibrant workplace atmosphere. Emphasis on teamwork and customer service skills is crucial, with flexible hours available.

Qualifications

• Must be able to read and communicate in English clearly and effectively.
• Prefer prior restaurant or customer service experience.
• Must have strong team-work orientation and be able to work under pressure.

Responsibilities

• Set and reset tables, refill water glasses, and serve bread.
• Maintain cleanliness of dining area and assist servers as needed.
• Communicate effectively with guests and staff to ensure outstanding service.

Skills

Communication

Teamwork

Customer Service

Education

High school diploma or GED preferred

Job description

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About Dividend Restaurant Group

Dividend Restaurant Group (DRG) was built on the core belief that the foundation of a company is defined by the character of the team, the versatility of its systems and the discipline of its actions. DRG is a guest first and team focused organization that has a successful track record of revitalizing iconic brands and driving value for all stakeholders.

Overview

About the Organization

About Dividend Restaurant Group

Dividend Restaurant Group (DRG) was built on the core belief that the foundation of a company is defined by the character of the team, the versatility of its systems and the discipline of its actions. DRG is a guest first and team focused organization that has a successful track record of revitalizing iconic brands and driving value for all stakeholders.

Housed in Denver, DRG brings together some of the country's best-known brands, leveraging an industry-leading platform with a clear vision for continued growth. Our driving mantra- we pay 'dividends' to every stakeholder of our business; our guests, our team members, our vendors and our financial partners, all in different but meaningful ways.

Description

Bussers play a key role in delivering the superior guest service that is central to the mission of Eddie Merlot's. Primary duties include setting and resetting dining room tables, refilling water glasses, and serving bread. Bussers also restock clean plates, silverware, and glassware. Bussers respond to guest needs and partner with Servers, Bartenders, and other team members to ensure that every guest receives outstanding service and hospitality.

Responsibilities

• Complete and pass required training modules - both initial and ongoing.
• Know your work schedule for the week, arrive at work on time, and meet standards for uniform and professional appearance.
• Communicate with manager to understand reservations, guest flow, large parties, and special event needs.
• Set up station and dining room in accordance with standard procedures.
• Maintain an assigned dining room section, but be available to help in other sections as needed.
• Bake bread. Serve bread and butter and provide refills.
• Keep water glasses filled.
• Follow standards for table maintenance and removal of dishes, glassware, and silverware.
• Correctly package take-home items and deliver them to guests.
• When appropriate, thank Guests for dining with us and invite them to return.
• Bus, set, and re-set tables according to specifications.
• Perform side duties, closing duties, and other related duties as assigned by Manager(s).
• Maintain service stations in a clean and orderly manner throughout the shift.
• Be knowledgeable enough about Eddie Merlot's to provide basic information to guests.
• Follow Eddie Merlot's policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times.
• Communicate information regarding guest requests or complaints and ideas for improvement to Managers.
• May be scheduled to work meetings, banquets, and special events.
• Maintain a good team-work environment by willingly assisting other team members with their station duties and sidework when there is a need and/or when available.
  
  

Position Requirements

Qualifications and Requirements

• Meet state age requirement for the position.
• High school diploma or GED preferred.
• Must be able to read and communicate in English clearly and effectively.
• Prefer prior restaurant, fine dining, or customer service experience.
• Professional attire and appearance in keeping with restaurant standards.
• Understanding of dining room service procedures, safety, sanitation, and food handling procedures preferred.
• Must have professional communication and social skills appropriate for guests.
• Must be self motivated and able to work calmly and effectively under pressure.
• Strong team-work orientation, well organized, able to take direction from others.
• Able to work a flexible, part-time schedule including evenings, weekends, and holidays. Lunch-time serving hours may be required for certain seasons, holidays, or special events. Work days and hours vary in accordance with business need.
  
  

Working Conditions/Physical Demands

• Able to stand for 4 or more hours at a time.
• Able to lift and carry 35 pounds on a regular basis and 50 pounds occasionally.
• Able to lift and carry loaded trays and move tables and chairs.
• Physical ability to grasp, stoop, reach, balance, move tables, and perform similar job-related movements.
  
  

Salary Range

Position

Busser - EM

Division

Eddie Merlot's

Exempt/Non-Exempt

Non-Exempt

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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