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Hard Rock Hotel & Casino Ottawa is seeking a Busser to support the food and beverage team by cleaning and maintaining wares, dining areas, kitchens and service spaces in adherence to health, safety, and quality standards. You will help ensure efficient guest service during busy periods and contribute to a welcoming environment.
Daily duties include clearing and resetting tables, stocking stations, assisting servers, and helping with dishwashing.
Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits
The Busseris responsible forall activitiespertaining tocleaning and maintenance of all food and beverage wares, kitchens, and service areas. The organization, sanitation and cost of operations is to be consistent with the overall Food & Beverage goals andobjectives.
**Clearing tables:** Removing dirty dishes, silverware, and glasses.
**Resetting tables:** Setting tables with clean linens, silverware, glassware, and napkins.
**Stocking:** Refilling condiments, napkins, and other table essentials.
**Serving:** Delivering food and beverages when servers are busy.
**Assistingservers:** Helping with tasks like clearing plates and refilling drinks.
**Cleaning:** Wiping down tables and chairs, mopping floors, and vacuuming.
**Polishing:** Polishing silverware and glassware.
**Stocking service stations:** Ensuring a sufficient supply of napkins, utensils, and other necessary items.
**Maintaining safety and cleanliness:** Following restaurant health and safety regulations.
**Closing activities:** Cleaning the dining area at the end of the shift, such as stacking chairs and preparing stations for the next day.
**Communicating with staff:** Informing servers of table availability and guest needs.
**Assistingwith dishwashing:** Scraping, stacking, or loading dishes into the dishwasher.
Knowledgeable of and adherence to food and beverage department regulations and procedures.
Promotes positive public/employee relations at all times.
Maintains a clean, safe, hazard-free work environment within area of responsibility.
Performs all other related and compatible duties as assigned.
High School Diploma or equivalent with a minimum of 6 months experience in high volume food service, or the equivalent combination of education and experience.
Strong leadership and interpersonal skills
Excellent interpersonal,oraland written communication skills.
Meticulous,organizedandaccurate
Extreme confidentiality.
Familiarity with a variety of computer systems and applications.
Be flexible to work varying shifts and time schedules as needed.
Communicate effectively with all levels of employees and guests.
Manage multiple details and tasks concurrently in a changing environment.
Able to work effectively in a team environment.
Analyze and think about howpossible solutionsimpact onthe entire operation.
Ability to stand and sit for extended periods of time.
Ability to walk distances.
Ability to lift 30 to 40 lbs.
While performing the duties of this job, the employee isfrequentlyrequired to stand; walk; use hands to finger, handle, or feel; reach with hands and arms,talkor hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depthperceptionand ability to adjust focus.
The Casino environment is hectic,fast-pacedand often crowded and noisy. May be exposed to casino related environmental factorsincluding, butnot limited to excessive noise and constant exposure togeneralpublic.