Busser/Barback

Shamin Hotels Master; Portsmouth (VA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Pet insurance

Gym membership discounts

Paid time off

Paid holidays

Shamin Perk discounts

401K with company match

Job summary

Shamin Hotels in Portsmouth, VA is seeking a Busser to support our Food & Beverage team during the afternoon shift. You will help keep tables prepped, maintain dining areas, and assist servers to ensure guests receive prompt, friendly service.

The role emphasizes teamwork, responsibility, and a guest-focused mindset. A high school diploma is preferred and hospitality experience helps, but the brand encourages growth and values every team member contributing to a welcoming, clean, and efficient

Qualifications

• High school diploma or equivalent preferred.
• Restaurant or hospitality experience helpful but not required.
• Ability to work well in a fast-paced environment.
• Strong teamwork and communication skills.

Responsibilities

• Clear and reset tables quickly and efficiently.
• Assist servers in delivering food and beverages as needed.
• Refill water glasses and provide table support during service.
• Respond promptly to guest requests in a courteous manner.
• Maintain cleanliness of tables, floors, and service areas.
• Ensure napkins, silverware, condiments, and service stations are fully stocked.
• Remove trash and linens throughout shift.
• Keep service and kitchen walkways clear and safe.
• Assist with opening, closing, and side work.
• Communicate with servers and kitchen staff to ensure smooth operations.
• Support team members during peak business periods.
• Follow supervisor instructions and assist with additional tasks as assigned.
• Maintain cleanliness standards according to health department and company guidelines.
• Follow proper food handling and sanitation procedures.
• Report spills, broken items, or unsafe conditions immediately.

Skills

Teamwork

Communication

Fast-paced environment

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Portsmouth, VA 23704

Position Type: Full Time

Salary Range: $13.00 - $14.00 Hourly

Job Shift: Afternoon Shift: 3 pm- 11 pm

Job Category: Restaurant - Food Service

Job Title: Busser

Department: Food & Beverage

Reports To: Restaurant Manager / Supervisor

Job Summary

The Busser supports the Food & Beverage team by maintaining a clean, organized, and guest-ready dining environment. This role ensures tables are set promptly, dining areas are clean and stocked, and servers are supported so guests receive fast, friendly, and efficient service.

Key Responsibilities

Guest Service Support

• Clear and reset tables quickly and efficiently
• Assist servers in delivering food and beverages as needed
• Refill water glasses and provide table support during service
• Respond promptly to guest requests in a courteous manner

Dining Area Maintenance

• Maintain cleanliness of tables, floors, and service areas
• Ensure napkins, silverware, condiments, and service stations are fully stocked
• Remove trash and linens throughout shift
• Keep service and kitchen walkways clear and safe

Team Support

• Assist with opening, closing, and side work
• Communicate with servers and kitchen staff to ensure smooth operations
• Support team members during peak business periods
• Follow supervisor instructions and assist with additional tasks as assigned

Safety & Sanitation

• Maintain cleanliness standards according to health department and company guidelines
• Follow proper food handling and sanitation procedures
• Report spills, broken items, or unsafe conditions immediately

Top Requirements:

• Team Up: Be Golden, Collaborate and Help Others Succeed.
• Own It: Be a role model, Embrace Responsibility and Keep Learning.
• Passionately Serve: Be Positive, Care Deeply and Create Memories.

Qualifications

• High school diploma or equivalent preferred
• Prior restaurant or hospitality experience is helpful but not required
• Ability to work well in a fast-paced environment
• Strong teamwork and communication skills
• Positive attitude and guest-focused mindset

Physical Requirements

• Ability to stand and walk for extended periods (up to 8 hours)
• Ability to lift and carry up to 35 lbs
• Frequent bending, reaching, pushing, and pulling
• Ability to work in a hot, fast-paced environment

Schedule Requirements

• Availability to work weekdays, weekends, evenings, and holidays as needed
• Flexible schedule based on business demands

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Why Should You Work for Shamin Hotels?

• Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!
• Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.
• Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

About Us:

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.