Busser

The Madera Group; West Hollywood (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

The Madera Group is seeking a Back Waiter / Busser to join a high-energy hospitality team in West Hollywood. You will support servers, help ensure seamless guest experiences, and contribute to a fast-paced dining environment in a fine-dining setting.

Ideal candidates bring strong multitasking abilities and a guest-first attitude, with the stamina to stand for long shifts and lift up to 35lbs. Nights, weekends, and holidays availability is required.

Qualifications

• Experience in fine dining preferred
• Exhibit strong multitasking abilities
• Possess a diligent work ethic
• Maintain a clean and professional appearance
• Forecast and anticipate the needs of guests and the restaurant
• Available to work nights, weekends and holidays
• Must be able to stand for the duration of shifts and lift up to 35lbs

Responsibilities

• Deliver a consistently high level of customer service to each guest and team member
• Proactively anticipate the needs of coworkers
• Possess extensive knowledge on beverages and mastery of the menu to garnish and send out
• Follow organized steps of service to ensure order accuracy and consistency
• Maintain a safe and clean working environment by complying with health and safety guidelines
• Prepare side stations as needed for business demand
• Build rapport with guests to increase repeat clientele

Job description

Back Waiter / Busser

Join a high-energy team that delivers a feast for the senses on a nightly basis. We strive for excellence with an elevated sense of hospitality. We care for our team and our community.

We pride ourselves on our fast-paced culture and exceptional guest experiences. We're looking for high energy team players with a guest-first attitude who are eager to learn and pride themselves on providing exceptional guest experiences.

The Server Assistant is a vital role for creating exceptional guest experiences. Server Assistants help the Server make sure every detail is taken care of. Server Assistants clear dirty flatware and glasses, assist with guest communication, and anticipate the needs of the guest to make sure the guest experience is seamless and exceptional.

Responsibilities

• Deliver a consistently high level of customer service to each guest and team member
• Proactive and anticipate the needs of coworkers around them that may need
• Ability to have extensive knowledge on the beverages we offer on the menu and the mastery of the food menu in order to properly garnish and send out
• Mechanical in execution uses organized steps of service to ensure order accuracy and consistency even in the busiest of times
• Maintain a safe and clean working environment by complying with health and safety guidelines
• Ensuring that side stations are prepped as needed for business demand
• Build rapport with guests in order to increase repeat clientele

Qualifications

• Experience in fine dining preferred
• Exhibit strong multitasking abilities
• Posses a diligent work ethic
• Maintain a clean and professional appearance
• Display the ability to forecast and anticipate the needs of our guests and the restaurant
• Experience in a Full Service Restaurant Preferred
• Available to work nights, weekends and holidays.
• Must be able to stand for the duration of shifts and lift up to 35lbs

We offer opportunities for growth and development. We pride ourselves on our fast-paced culture that is supported by leaders who propel you to your full potential.