Busser

Monkeypod Kitchen by Merriman; Wailea (HI); On-site; USD 20,664,000 - 28,929,600; Full time

Job summary

Monkeypod Kitchen by Merriman in Wailea, HI is seeking a full-time busser to support service by setting up tables, polishing items, and assisting in daily operation.

You will greet guests, clear and reset tables, stock service areas, and maintain high standards of cleanliness while working with a friendly team.

Qualifications

• Guest-focused service experience or ability to greet guests warmly.
• Ability to work under pressure and complete tasks.
• Identify and follow safety policies and operate required equipment safely.
• Active listening to understand guests and coworkers' questions or requests.
• Clear communication with guests, coworkers, and management.
• Reliability in following directions and schedule adherence.

Responsibilities

• Set up dining area and service station before service, polish and arrange linens, silverware and glassware.
• Greet guests warmly and assist service team as needed.
• Clear tables and reset for next guests; transport items to the kitchen for cleaning.
• Stock service areas with tableware and linens during service.
• Maintain high cleanliness standards across all duties.
• Report to work on time and follow scheduling policies.

Skills

Guest service

Teamwork

Safety awareness

Communication

Active listening

Time management

Job description

Location: Wailea, HI

Employment Type: Full Time

Salary: Competitive

Job Description

• Assist in preparing the restaurant for dining service by setting up section, including polishing and preparing items such as linens, silverware, and glassware before they go to the floor and assisting in setting them at the table.
• Greet all guests in a warm, personal, friendly manner.
• Assist the service team as needed by removing dishes and glasses from tables or counters throughout guests’ meal, and take them to the kitchen for cleaning.
• After the guest has finished dining, prepare the table by clearing and cleaning the table and resetting it for the next guest.
• Assist guests with any requests or concerns and take action to correct any problems.
• Stock service areas with supplies such as tableware and linens throughout service period.
• Assist in removing trash from full receptacles and replacing liners.
• Take extra care to maintain the highest standard of cleanliness in each duty performed.
• Stock service areas with supplies as required.
• Be dependable, report to work as scheduled and on time, and follow all policies regarding scheduling and attendance.

Requirements

• Customer oriented – Ability to take care of the guests' needs while following MPK procedures.
• Working under pressure – Ability to complete assigned tasks under stressful situations.
• Safety – Ability to identify and correct conditions that affect employee safety as well as safely operate and handle all required equipment, appliances, and tools. Must follow all safety policies and procedures.
• Active listening – Ability to attend to, convey, and understand the comments and questions of others.
• Communication – Ability to communicate by speaking, effectively and clearly with guests, coworkers, and management. Ability to actively attend to, convey, and understand the comments and questions of others.
• Response to direction – Receive and follow directions from supervisors; follow direction of computer generated tickets.
• Teamwork abilities – Ability to work together with a team in a positive manner to achieve a common goal; understand the importance of teamwork with both other bussers and the rest of the staff.
• Friendly – Ability to exhibit a cheerful demeanor towards others.
• Neat and well groomed.
• Physical requirements:
  • Constantly: stand, walk, reach outward, lift/carry 11-20 lbs.
  • Frequently: use hands/fingers, climb (stairs), bend, push/pull 10-25 lbs.
  • Occasionally: reach above shoulder, squat or kneel, lift/carry 21-50 lbs., push/pull 26-40 lbs.