Busser

Lettuce-Entertain-You; Schaumburg (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program - Focusing

Paid Vacation for Qualifying Employees

Blue Cross Blue Shield Medical Health

Dental & Vision Insurance

Life, Accident Protection & CriticalIl

Domestic Partner Benefits

401(k)

Job summary

Big Bowl, part of Lettuce-Entertain-You, is seeking Bussers to join the team in Schaumburg, IL. You will assist the service staff, keep dining areas clean, and help ensure guest satisfaction in a fast-paced setting.

Ideal candidates value teamwork and reliability, with the ability to multitask and communicate effectively. The role offers competitive hourly wages and benefits in a bustling restaurant environment.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Assist service team to ensure guest experience exceeds expectations.
• Greet guests with a warm, sincere smile.
• Follow steps of service and food allergy procedures.
• Help with food and beverage service as needed.
• Maintain cleanliness of tables and dining areas.
• Move and rearrange tables/chairs as required.
• Communicate clearly with team in written and spoken directions.
• Work collaboratively in a fast-paced environment.
• Other duties as assigned.

Skills

Guest service

Teamwork

Stamina

Communication

Safety awareness

Job description

We’re hiring people to join our team as BUSSERS!

A Few of Our Busser Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Big Bowl is the place for authentic Chinese and Thai cuisine. Committed to using the highest quality ingredients including prime beef and fresh seafood, Big Bowl creates dishes with big and bold flavors. From the housemade curries to the dipping sauces, adults and kids alike will find something to love on the menu. Drinks include homemade ginger ale made with fresh ginger root, signature cocktails, craft beer and wine from around the globe. The fun, exciting and vibrant atmosphere of Big Bowl only adds to the experience of dining on deliciously prepared food.

Caring. Creative. Careers.

Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at over 90 locations, supported by our Culture of Caring. We proudly serve guests at more than 55 concepts ranging from fast casual to fine dining restaurants.

EOE. We participate in E-Verify / Participamos en E-Verify

BUSSER JOB DESCRIPTION

Bussers are responsible for assisting the service team in exceeding the guest’s expectations. Assists with Barista duties as directed. Teamwork, organization and good awareness are necessary for success in this position.

Essential Functions

• Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
• Available to work a variety of hours, days and shifts, including weekends
• Effectively service a minimum of an eight table section
• Safely and effectively move chairs, tables, highchairs and booster seats
• Clean and reset tables and transport dirty dishes to bus-tub, tray or dish room
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist service team with all food and beverage service
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed