Busser

Shaw's - Chicago; Chicago (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program

Paid Vacation

Blue Cross Blue Shield Medical

Dental & Vision Insurance

Life, Accident Protection & Critical-1

Domestic Partner Benefits

401(k)

Job summary

Shaw’s Crab House in Chicago is seeking energetic Bussers to join the service team. Bussers help clear and reset tables, assist with bus/tub duties, and support servers to ensure a smooth, guest-focused dining experience.

A positive attitude, teamwork, and reliability are essential as you work in a fast-paced environment. This role requires standing for long periods, working weekends, and the ability to lift items up to 50 pounds.

Qualifications

• Must be able to stand for full shifts.
• Able to lift and move objects up to 50 pounds.
• Excellent communication and teamwork required.

Responsibilities

• Clear and reset tables and transport dirty dishes to bus tub, tray or dish room.
• Greet guests with a warm, sincere smile and assist service team.
• Follow all steps of service and safety guidelines.
• Work weekends and varied shifts as needed.

Skills

Teamwork

Customer service

Communication

Multitasking

Job description

We’re hiring people to join our team as BUSSERS!

A Few of Our Busser Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Shaw’s Crab House is two restaurants in one - a jazzy, sophisticated seafood restaurant and a carefree, lively oyster bar. Featuring a fantastic selection of seasonal crab, top-grade fish and shellfish, several varieties of just-shucked oysters and inventive sushi and sashimi combinations, Shaw’s is a classy spot known for their quality food. All of the seasonally fresh fish is chosen with consideration for the environment and often comes from fishing families Shaw’s knows personally. That’s not to say meat lovers aren’t catered to as well. Hand-selected USDA prime steaks are also on the menu - satisfying every taste out there. Shaw’s also takes pride in the depth and breadth of its wine list, organized for easy selection by taste characteristics.

Caring. Creative. Careers.

Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at over 90 locations, supported by our Culture of Caring. We proudly serve guests at more than 55 concepts ranging from fast casual to fine dining restaurants.

EOE. We participate in E-Verify / Participamos en E-Verify

BUSSER JOB DESCRIPTION

Bussers are responsible for assisting the service team in exceeding the guest’s expectations. Assists with Barista duties as directed. Teamwork, organization and good awareness are necessary for success in this position.

Essential Functions

• Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
• Available to work a variety of hours, days and shifts, including weekends
• Effectively service a minimum of an eight table section
• Safely and effectively move chairs, tables, highchairs and booster seats
• Clean and reset tables and transport dirty dishes to bus-tub, tray or dish room
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist service team with all food and beverage service
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed