Busser

Shaw's - Schaumburg; Schaumburg (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program

Paid Vacation

Blue Cross Blue Shield Medical Insurance

Dental & Vision Insurance

Life Insurance

401(k)

Job summary

Shaw's - Schaumburg is looking for enthusiastic BUSSERS to join their team. Bussers play a critical role in assisting the service team and ensuring that every guest has an extraordinary dining experience. Responsibilities include cleaning tables, assisting with service duties, and effectively communicating with both guests and staff.

Join a restaurant dedicated to quality food and exceptional service, where teamwork is highly valued and growth opportunities abound!

Qualifications

• Ability to effectively communicate both verbally and in writing.
• Ability to multitask and work calmly in a busy environment.
• Physical ability to lift and move items up to 50 pounds.

Responsibilities

• Assist the service team in exceeding guest expectations.
• Clean and reset tables, transporting dirty dishes as needed.
• Greet guests warmly and respond to their needs.

Skills

Teamwork

Organization

Communication

Job description

We’re hiring people to join our team as BUSSERS!

A Few of Our Busser Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Shaw’s Crab House is two restaurants in one - a jazzy, sophisticated seafood restaurant and a carefree, lively oyster bar. Featuring a fantastic selection of seasonal crab, top-grade fish and shellfish, several varieties of just-shucked oysters and inventive sushi and sashimi combinations, Shaw’s is a classy spot known for their quality food. All of the seasonally fresh fish is chosen with consideration for the environment and often comes from fishing families Shaw’s knows personally. That’s not to say meat lovers aren’t catered to as well. Hand-selected USDA prime steaks are also on the menu - satisfying every taste out there. Shaw’s also takes pride in the depth and breadth of its wine list, organized for easy selection by taste characteristics.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify.

BUSSER JOB DESCRIPTION

Bussers are responsible for assisting the service team in exceeding the guest’s expectations. Assists with Barista duties as directed. Teamwork, organization and good awareness are necessary for success in this position.

Essential Functions

• Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
• Available to work a variety of hours, days and shifts, including weekends
• Effectively service a minimum of an eight table section
• Safely and effectively move chairs, tables, highchairs and booster seats
• Clean and reset tables and transport dirty dishes to bus-tub, tray or dish room
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist service team with all food and beverage service
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed