Busser

P.F. Chang's; Rochester Hills (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

P.F. Chang's is hiring for the Busser, Runner, or Service Assistant role, focusing on providing exceptional service and maintaining cleanliness. Candidates will enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic, team-oriented environment.

Benefits

Flexible scheduling

Paid on the job training

Discounted meals

Opportunities for advancement

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Qualifications

• Previous experience is not required – we will train you.
• Ability to operate kitchen equipment.
• Must be able to communicate effectively.

Responsibilities

• Guide guests and deliver food and beverages.
• Clear and maintain tables, ensuring cleanliness.
• Assist with catering orders and general dining operations.

Skills

Customer service skills

Communication

Multi-tasking

Education

Food Handler’s Card

Tools

Point of Sale (POS) system

Job description

P.F. Chang's Pay Range (based on experience): $12.48 - $14.48 / hour + tips

Benefits we offer for this position:

All team members:

• Competitive pay

• Flexible scheduling

• Paid on the job training

• Opportunities for advancement – we promote from within

• Discounted meals

• Employee referral program.

• Exclusive team member discounts Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)

• Medical, dental and vision insurance (based on hours worked)

• Paid sick leave (in qualifying jurisdictions)

The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.

Job Responsibilities:

• Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.
• Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.
• Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy.
• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station
• Restocks, cleans, and maintains all restaurant stations.
• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.
• Will serve food or beverages for dine-in and takeout.

Job Requirements:

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette
• Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s)
• Ability to execute proper sanitation practices and safety procedures
• Have a current Food Handler’s Card, or ability obtain, where applicable.
• Must be able to communicate effectively
• Ability to multi-task in a fast-paced, team-work environment

Why work for us?

Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food.

P.F. Chang’s is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang’s – 29 years strong and still growing, sharing, and celebrating each day!

How We Protect Our Team Members:

The Company reviews CDC guidelines and complies with Federal, State and local rules to keep our P. F. Chang’s team members and guests safe.

Apply Now

• Search for jobs by keyword or location.
• Gather your work history, and if applicable prepare your resume for submission.
• Click “Apply Now” to submit your application.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

Apply Now

• Search for jobs by keyword or location.

• Gather your work history, and if applicable, prepare your resume for submission.

• Click “Apply Now” to submit your application.