Busser

Wildfire - Oak Brook; Oak Brook (IL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program

Paid Vacation

Medical Insurance

Dental & Vision Insurance

Life & Accident Protection

401(k)

Job summary

Wildfire - Oak Brook is looking for enthusiastic Bussers to join our team. The successful candidates will assist the service team in delivering an exceptional guest experience, while ensuring tables are clean and organized.

This role requires strong teamwork, organizational skills, and the ability to work effectively in a busy environment. Candidates should be available to work various shifts, including weekends. Benefits include restaurant discounts, medical insurance, and paid vacation.

Qualifications

• Ability to work in a fast-paced, stressful environment.
• Capacity to lift up to 50 pounds occasionally.
• Good awareness and good judgement in customer service.

Responsibilities

• Assist service team in exceeding guests' expectations.
• Clean and reset tables, transport dirty dishes.
• Communicate effectively in written and spoken direction.

Skills

Teamwork

Organization

Effective Communication

Multitasking

Job description

We’re hiring people to join our team as BUSSERS!

A Few of Our Busser Benefits:

• Restaurant Discounts
• Employee Assistance Program – Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

BUSSER JOB DESCRIPTION

Bussers are responsible for assisting the service team in exceeding the guest’s expectations. They assist with Barista duties as directed. Teamwork, organization, and good awareness are necessary for success in this position.

Essential Functions

• Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
• Available to work a variety of hours, days and shifts, including weekends
• Effectively service a minimum of an eight table section
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment
• Communicate effectively in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist service team with all food and beverage service
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed

EOE. We participate in E-Verify / Participamos en E-Verify