Busser

NCG Hospitality; Milwaukee (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a premier hotel in downtown Milwaukee, where you will play a vital role in delivering exceptional guest experiences. As a Busser, you'll ensure the dining area is pristine and welcoming, embodying the essence of Wisconsin hospitality. Join a dynamic team dedicated to creating memorable moments for guests while enjoying a supportive work environment that fosters professional growth and development. With competitive pay and a range of fantastic perks, this role is perfect for those looking to thrive in the hospitality industry.

Benefits

Paid Sick Time

Flexible Schedules

Health, Dental, and Vision Plans

401(k) Retirement Plan

Same Day Pay

Paid Time Off

Team Member Assistance Program

Referral Program

Educational Assistance

Travel Perks

Qualifications

• Strong leadership qualities and experience in hospitality management.
• Ability to work effectively in fast-paced environments.

Responsibilities

• Maintain cleanliness and organization of dining spaces.
• Provide excellent guest service and support to the team.

Skills

Leadership

Interpersonal Skills

Communication Skills

Attention to Detail

Organization

Reliability

Education

College Degree

5+ Years of Related Work Experience

Job description

Discover your future at The Trade Hotel Milwaukee, now hiring a Busser!

Why You’ll Love Working with Us
As the Official Hotel of Deer District, The Trade Hotel is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream City’s dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views.

Our achievements include:

• Hotel Opening of the Year 2023
• Development Excellence Award 2024
• AAA Four Diamond Hotel 2024
• WRMCA Concrete Design Decorative Commercial Award 2024

About the Role

We are looking for talented people who will celebrate the fabric of our city and take pride in providing amazing guest service. Showing our guests and visitors an authentic Milwaukee experience, one that merges modern style and sophisticated comfort with pure Wisconsin hospitality.

• Maintains continual upkeep of dining spaces, including entryways and all guest-facing areas.
• Clears dirty tables and resets for the next guest.
• Stocks service stations throughout the shift, including beverage and paper supplies.
• Understands and applies all property and brand safety and security procedures and local, county, and/or city health department standards.
• Checks all items for cleanliness.
• Stores cleaned, dried items and equipment in proper areas.

Starting wage for this position is $12.00-$14.00 per hour, but final wage will be based on experience

The The Trade Hotel Milwaukee is managed by NCG Hospitality, a USA Today Top Workplace winner 2025 family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. Here is what we offer our team members:

Professional Development:

• Dedicated training and development with opportunities for growth
• Educational and professional certification assistance

Team Member Travel Perks:

• Worldwide hotel stays starting at forty-nine dollars per night
• Rate based on availability and property brand
• Free night stays at NCG Hospitality hotels

Core Benefits:

• Paid Sick Time
• Paid time off and anniversary day off with pay
• Paid volunteer hours → Earn money for community service!
• Flexible schedules

Health and Wellness:

• Health, Dental, and Vision plans
• Virtual telehealth services
• Team Member Assistance Program with mental health resources
• TeleDoc confidential counseling
• Health and fitness monthly reimbursement program

Financial:

• 401(k) retirement plan
• 100% match on the first 3% and 50% match on the next 2% of team member contributions
• Same day pay
• Catch Of The Day Program → Earn money for helping other team members and guests!
• Everyone Sells → Earn money for bringing in business to our properties!
• Referral program for team members

What We Are Looking For

• College degree or at least five years of related work experience in business management, hospitality or related field
• Previous experience as General Manager of a full-service hotel is preferred
• Previous experience in Food & Beverage roles like Chef, Director of F&B, Food & Beverage Manager is preferred
• Strong leadership qualities
• Strong interpersonal, relationship building and communication skills
• Strong attention to detail and organization
• Ability to work effectively and efficiently in a fast-paced setting
• Reliability and honesty

Who is NCG Hospitality?

We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out careers available at ncghospitality.com and join our growing team!

NCG Hospitality is an Equal Opportunity Employer.