Busser

Panda Restaurant Group

Glendale (CA)

On-site

USD 22,730 - 26,863

Full time

14 days+

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Benefits offered by this job

Flexible schedules

Great pay

Free meals while working at Panda

Medical, Vision, Dental insurance for full-time associates

401K with company match

Vacation, sick leave, bereavement leave

Hands-on paid training

On-Going Career & Leadership Development

Job summary

Panda Restaurant Group is hiring a Busser for their Glendale location, focusing on providing exceptional service by assisting servers, maintaining table cleanliness, and ensuring guest satisfaction. Join our dedicated team and enjoy competitive pay, flexible schedules, free meals, and a pathway to career growth in a friendly environment.

Responsibilities

The busser plays a critical role in assisting servers in providing exceptional service to guests.
Clear and reset tables according to specifications of Panda standards.
Prepare & serve ice-water and hot tea to guests as soon as the party is seated.
Assist servers in serving guests' orders as needed.
Remove plates and silverware from tables as guests finish.
Notify servers when bringing coffee or other beverages to tables.
Maintain restroom cleanliness and restock when necessary.

Job description

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Are you Craving a Career? Ready for Growth? COME SEE WHY PANDA MIGHT BE THE RIGHT PLACE!

At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving. Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng. Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation's largest and fastest growing Asian restaurant company. Our continued growth in this location has created new career opportunities for Management, Crew Members, and Kitchen Team Members!!! Come join us!

Summary Of Job Scope And Expectations

The busser plays a critical role in assisting servers in providing exceptional service to guest. S/He assists with clearing and resetting tables, refilling water, serving tea, and restocking clean plates, silverware, and glassware.
To ensure the guests feel welcome and taken care of; wow them with exceptional services
To ensure the smooth turnover of tables, effective clearing and maintenance of tables in a timely manner

Essential Functions

Clear and reset tables according to specifications of Panda standards. Follow Company procedures & standards for setting tables, i.e. placement of silverware, condiments etc.
Prepare & serve ice-water and hot tea to guests as soon as the party is seated
Assist servers in serving guest's order as needed
Remove plates and silverware from table as guests are finished. Maintain proper table manner, be gentle when serving guests
Notify server when bringing coffee, or other beverages to tables to ensure proper charges
Assist servers with monitoring tables for guest satisfaction, quality and additional service
Informs server of any potential guest issues
Set up work stations, ensuring that all server supplies, including ice bins, are replenished ready for peak periods
Ensure that all table linen, silverware, glassware and are clean and in good condition; replace as needed and alert management to any damage. Work diligently to avoid breakage and loss
Make sure that server station, dining room area is kept clean and free of debris at all times; clean up spills promptly for guests anywhere in dining room
Maintain restroom cleanliness and restocks when necessary. Maintains dining room and building cleanliness by performing light janitorial duties
Complete all opening, on-going and closing side work
Maintain constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to manager
Acts with responsibility towards all company property, supplies, and equipment

How we reward you:**

Flexible schedules
Great pay
Free meals while working at Panda
Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
Health Care and Dependent Care Flexible Spending accounts
401K with company match
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
Associate discounts for many brands
Referral bonus for eligible associates
Opportunity to give back to your community
Hands-on paid training to prepare you for success
On-Going Career & Leadership Development
Opportunities for growth into management positions
Pre-Tax Dependent Care Flexible Spending Account
Please refer to https://www.pandacareers.com/files/PRG_HR_Recruiting_Benefits.pdf for details.
Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.

ADA Statement

While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.

Panda Strong Since 1983

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re Wanted Here

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.

Pay Range: $16.5 per hour - $19.5 per hour