Busser

The Toasted Yolk Cafe; Dothan (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant and energetic team at a beloved neighborhood eatery where you can make a difference in every guest's dining experience. As a Busser, you will play a crucial role in ensuring the restaurant runs smoothly by maintaining cleanliness and supporting the waitstaff. This position offers a unique opportunity to work in a fast-paced environment, where your contributions will be valued and recognized. With flexible working hours and a culture that encourages positivity and teamwork, this is the perfect place to grow your skills and advance your career while enjoying a fulfilling work-life balance. If you thrive in a dynamic atmosphere and love providing excellent service, we want you on our team!

Qualifications

• Must be at least 18 years old and able to lift 40 lbs.
• Excellent communication skills and customer service champion.

Responsibilities

• Create an exceptional dining experience by assisting cooks and servers.
• Maintain cleanliness and organization of dining area and kitchen.

Skills

Communication Skills

Customer Service

Teamwork

Time Management

Education

High School Diploma or equivalent

Job description

Job Title: Busser

Location: The Toasted Yolk Café, Dothan, Alabama

About Us: The Toasted Yolk Café is a full-service neighborhood eatery featuring reimagined interpretations of traditional breakfast and lunch classics. We are dedicated to serving dishes made with only the highest-quality ingredients in a vibrant and comfortable atmosphere.

Our Culture: At Toasted Yolk, we embody the spirit of "Show the Love". We encourage our team to be engaged, energetic, fun, positive, and to go the "Extra Mile"!

Job Summary: As a Busser, your job is to create an exceptional dining experience for our guests. You will wash dishes, clean, and prep quickly and efficiently. You will assist the cooks and servers by providing clean dishes, pots, pans, glasses, and silverware.

Working Hours: One shift only, no dinners! Hours are from 7 am to 3 pm. Most days you will be out by 4 pm to spend time with your family for dinner and on weekends!

Physical Requirements: Must be able to work in a busy, fast-paced, high-energy atmosphere and be on your feet for up to 10 hours. Must be able to lift 40 lbs.

Minimum Age: Must be 18 years or older and authorized to work in the U.S.

Opportunities: There is lots of room for growth and advancement!

Job Types: Full-time, Part-time

General Requirements

1. Must be at least 18 years of age.
2. Must be able to lift up to 40 lbs.
3. Must be able to bend, stoop, reach, and wipe.
4. Must be able to stand for long periods and move briskly.
5. Must work well under stress and exercise good judgment with guest complaints.
6. Must be on time in a company-approved uniform.
7. Must maintain a professional appearance at all times.
8. Must actively participate in daily huddles.
9. Must possess excellent communication skills and be a customer service champion.
10. Must effectively communicate with guests and team members.
11. Must follow proper food handling, safety, sanitation, and cleaning standards.
12. Must be knowledgeable of menu items, food quality standards, promotions, and daily specials.
13. Must be knowledgeable of Food-to-Go procedures.
14. Must work as a team with all staff and management.
15. May be required to assist in other departments.

General Responsibilities

1. Refer to the Daily Schedule for shift responsibilities.
2. Provide leadership, coaching, and direction to Waitstaff.
3. Perform a walk-through inspection of the dining room at the beginning of the shift.
4. Prepare Floor Map and Waitstaff listing for management approval.
5. Ensure total guest satisfaction during service.
6. Assist with the transition to mid-shift if applicable.
7. Greet guests in a timely and friendly manner.
8. Fulfill guest needs and assist with special requests.
9. Handle guest concerns and complaints professionally.
10. Ensure a great dining experience by following the GOLDEN Rules of service.
11. Communicate with management regarding guest comments and complaints.
12. Monitor and ensure compliance with cleaning procedures.
13. Monitor shift close-out by Waitstaff and check all server stations.
14. Communicate any product, equipment, or operational issues to management.
15. Wash hands frequently.
16. Assist management for efficient cafe operation.
17. Follow Daily Departmental Closing Procedures.