Busser

Crescent Hotels & Resorts; Cleveland (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel in Cleveland is seeking a Busser to join their team. The role involves ensuring cleanliness and guest satisfaction while supporting restaurant service. No experience is required, as training will be provided. Join a team that values your contributions and offers competitive wages and benefits.

Benefits

Highly competitive wages

Exceptional benefit plan

401K matching program

Flexible scheduling

Discounts for family members

Qualifications

• Must be 18 years or older to serve alcohol.
• TABC certified, Tips Trained and Food Handlers certification are preferred.

Responsibilities

• Ensure tables are clean and set up before guests are seated.
• Check on guests for feedback on meals and service.
• Assist in service as needed, including food runner tasks.

Skills

Organization

Guest Satisfaction

Job description

Hotel Cleveland
24 Public Sq
Cleveland, OH 44113, USA

Description

The Hotel Cleveland is seeking a service-minded Busser to join our team. The Busser will ensure tables are cleaned in a timely manner, keep the bar is stocked, and ensure food is delivered from the kitchen fresh and in a timely manner. Don’t worry if you don’t have experience, we can teach you and send you on your way to a rewarding career in the hospitality business.

This Marriott Autograph Collection property opened in 1918, has 491 newly renovated rooms and 60,000 sq. ft. of meeting space.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

• Ensure that the entrance to the restaurant has someone there to greet guests at all times.
• Ensure that the front of the restaurant is spotless at all times.
• Check on every table to ensure that it is clean, spotless and fully set up, and that all silverware and glassware is spotless before any guests are seated at the table. In addition, check to ensure that all chairs are free of crumbs and that the carpet is spotless.
• Check on guests to get feedback on the quality of their meals, service, etc., and share any problems that arise, immediately. Inform supervisor and manager, immediately, but try to take care of the problem at once.
• Schedule servers for breaks, etc. in conjunction with the supervisor and depending on the business volumes.
• Pitch in and help in service, whenever the need arises. Including food runner and expeditor tasks such as ensuring the kitchen puts out the dishes according to the ticket specifications and relaying orders from wait staff to the kitchen.
• Perform all other duties as assigned.

REQUIRED SKILLS/ABILITIES:

• Must be 18 years or older to serve alcohol.
• Must be able to work flexible shifts that include evening, weekends, and holidays.
• TABC certified, Tips Trained and Food Handlers certification are all highly preferred.
• The ideal candidate will be organized and able to work with a sense of urgency and seeking guest satisfaction.
• Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room. Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.