Busser

El Encanto Restaurants; Cave Creek (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading restaurant is seeking Servers to join their dynamic team. Responsibilities include greeting guests, serving food and beverages, maintaining cleanliness, and assisting in various capacities to ensure a smooth dining experience. Ideal candidates will possess basic computer skills and demonstrate excellent time management and decision-making abilities.

Qualifications

• Must be able to reach, bend, and lift up to 40 pounds regularly.

Responsibilities

• Serve guests by providing chips, salsa, and water.
• Clear, clean, and reset tables after guests leave.
• Assist with to-go orders and operate cash registers.

Skills

Decision making

Time management

Basic Computer Skills

Speaking

Writing

Tools

Aloha POS System

Job description

JOB DESCRIPTION SUMMARY

Serve guests, chips, salsa, and water upon their arrival, and provide refills as needed. Remove used tableware between courses; clear, clean, sweep and reset tables after guests leave. Lunch and Dinner shifts available.

PRIMARY RESPONSIBILITIES AND DUTIES

Primary

• Promote, work, and act in a manner consistent with the mission of El Encanto Restaurants and Core Values.
• Set tables with clean linens, condiments, or other supplies.
• Clear tables after guests, wipe tables or seats with dampened cloths or replace dirty tablecloths.
• Promptly clean tabletops, chairs, booths, and the floor under and around tables between guests.
• Remove used tableware between courses and provide tableware for next course.
• Locate items requested by guests.
• Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
• Take soiled tableware to the designated area, and unload, sort and stack silverware, dishes, and glassware for cleaning.
• Perform serving, cleaning, or stocking duties to facilitate customer service.
• Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters.
• Clean up spilled food or drink or broken dishes and remove trash.
• Serve food to guests when servers need assistance.
• Promptly greet guests as they are seated and serve ice water, coffee, rolls, or butter to guests.
• Thank guests as they leave.
• Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
• Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors.
• Fill beverage or ice dispensers.
• Stock cabinets or serving areas with condiments and refill condiment containers.
• Communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service.
• Respond appropriately to guest requests and communicate guest requests to server as needed.
• Obtain service area assignment at the beginning of each shift.
• Inspect assigned restroom every 30 minutes, and clean as needed.
• Attend all scheduled employee meetings and offers suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Provide guests with information about local areas, including giving directions.
• Assist bus and expediter when necessary.
• Take and prepare to-go orders.
• Operate cash registers to accept payments for food and beverages.
• Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.

TOOLS AND TECHNOLOGIES

• Carbonated beverage dispenser
• Cash registers
• Commercial use:
• blenders
• coffee or iced tea makers
• cutlery
• dishwashers
• Food Processors
• Food Warmers
• microwave ovens
• Garbage Disposals
• Garnishing Tools
• Ice dispensers
• Non-carbonated beverage dispenser
• Point-of-sale receipt printers
• Point-of-sale terminals and workstations
• Point-of-sale software Hospitality Control Solutions Aloha Point-of-Sale;
• Touch screen monitors

QUALIFICATIONS FOR THE JOB

Must be able to reach, bend, and lift up to 40 pounds on a regular basis.

REQUIRED/NECESSARY SKILLS

Basic Computer Skills/knowledge of Aloha and/or similar POS systems and ability to learn and master systems utilized by organization.

Decision making

Speaking and Writing

Time management skills