Busser

P.F. Chang's China Bistro, Inc.; Beachwood (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

P.F. Chang's is seeking part-time Bussers, Runners, or Service Assistants. You will be responsible for maintaining a clean dining environment, assisting guests, and supporting restaurant operations to deliver an exceptional guest experience. Join a team that values passionate service and offers flexible scheduling.

Benefits

Flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

Closed on Thanksgiving and Christmas

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Qualifications

• Excellent customer service skills required.
• Food Handler’s Card preferred; training provided.
• Ability to operate kitchen equipment necessary.

Responsibilities

• Responsible for cleaning tables and bussing.
• Guide guests through their dining experience.
• Assist with catering orders and deliveries.

Skills

Customer Service

Communication

Multi-tasking

Education

Food Handler’s Card

Tools

Point of Sale (POS) System

Kitchen Equipment

Job description

time type Part time

posted on Posted 22 Days Ago

job requisition id JR1948

P.F. Chang's Pay Range (based on experience): $10.70 - $12.70 / hour + tips

Benefits we offer for this position:

All team members:

• Competitive pay

• Flexible scheduling

• Paid on the job training

• Opportunities for advancement – we promote from within

• Discounted meals

• Employee referral program

• Exclusive team member discounts

• Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)

• Medical, dental and vision insurance (based on hours worked)

• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants.

Job Summary:

The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.

Job Responsibilities:

• Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.

• Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.

• Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy.

• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.

• Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station

• Restocks, cleans, and maintains all restaurant stations.

• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.

• Will serve food or beverages for dine-in and takeout.

Job Requirements:

• Previous experience is not required – we will train you!

• Excellent customer service skills and etiquette.

• Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s).

• Ability to execute proper sanitation practices and safety procedures.

• Have a current Food Handler’s Card where applicable, or we will help you obtain.

• Must be able to communicate effectively.

• Ability to multi-task in a fast-paced, team-work environment.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

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About Us

Our Heritage

• Whether it's an Asian design, a new twist on a classic dish, or a pair of chopsticks, we embrace our Asian heritage whenever and wherever we can.
• The fresh ingredients and pure cooking methods that we use every day in our kitchens have been the same since our inception in 1993.
• Today, we have 210+ U.S. restaurants, including airport locations, as well as 100+ international locations in more than 22 countries across the globe.

Our Purpose

• Our purpose is to Celebrate Life. Family. Food.
• We treat our team members like family, and bring our authentic selves to work every day.
• We love to learn and grow, to challenge and be challenged, and our ultimate goal is to do our best, no matter what we are doing.
• We live to serve others and strive to make our guests’ lives better through amazing, made-from-scratch food and joyful hospitality!