Busperson

Crowne-Plaza-Hotel-; Pittsburgh (Allegheny County); On-site; USD 17,000 - 21,000; Full time

Job summary

Crowne Plaza Suites Pittsburgh South is seeking a Busperson to support a smooth restaurant operation. The role requires maintaining clean, properly set dining areas, assisting servers, and ensuring guests enjoy a welcoming environment. It involves fast-paced shifts, with regular table turnover and teamwork across front‑of‑house staff.

The position emphasizes attention to detail, reliability, and a willingness to perform opening/closing duties in a full‑service restaurant setting.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Minimum 1 year of restaurant experience required; full‑service dining preferred.
• Certifications: Food safety training preferred.

Responsibilities

• Table Service Support: Clear and reset tables with proper linen, flatware, silverware, and glassware.
• Table Service Support: Deliver water, bread, and other items; respond promptly to guest needs.
• Restaurant Cleanliness & Maintenance: Keep dining areas and workspaces clean and organized.
• Restaurant Cleanliness & Maintenance: Ensure tables are set and ready for guests; maintain floors and aisles.
• Guest Support & Service: Provide friendly, attentive guest assistance; resolve minor issues quickly.
• Opening & Closing Duties: Complete opening/closing side work; restock service areas.
• Team Support & Coordination: Communicate with servers, hosts, and kitchen staff; support operations.
• Team Support & Coordination: Assist in other restaurant areas as needed.

Skills

Pleasant demeanor

Strong communication

Teamwork

Fast-paced work

Attention to detail

Multitasking

Guest service flow

Reliability

Education

High school diploma or equivalent

Job description

Crowne Plaza Suites Pittsburgh South, 164 Fort Couch Road, Pittsburgh, Pennsylvania, United States of America

Job Description

Posted Monday, August 17, 2026 at 4:00 AM

At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our shared purpose is to be the Heart of Hospitality in the lives of our team members, guests, owners, partners, and communities.

Job Title

Busperson

Location

Property-based

Department

Restaurant

Property, if applicable

N/A

FLSA

Non-Exempt

Restaurant

Manager

Job Overview The Busser is responsible for supporting smooth restaurant operations by maintaining clean, properly set, and well-organized dining areas. This role assists servers and other front-of-house staff by clearing and resetting tables, replenishing table settings, and ensuring guests have a clean and welcoming dining environment. The Busser plays a key support role in maintaining service efficiency and overall guest satisfaction.

This position operates in a fast-paced restaurant environment requiring constant movement, physical activity, and guest interaction. Work is performed both indoors and occasionally outdoors depending on the property layout. The role involves exposure to noise, uneven surfaces, chemicals, kitchen machinery, and potentially slippery or greasy floor areas. Success in this role requires strong attention to detail, teamwork, and the ability to work efficiently in a high-volume hospitality setting.

Job Responsibilities

Table Service Support

• Clear and reset tables quickly and efficiently with proper linen, flatware, silverware, and glassware
• Assist servers by delivering water, bread, and other table-side service items
• Respond promptly to guest or server needs during service

Restaurant Cleanliness & Maintenance

• Maintain cleanliness of dining areas, service stations, and workspaces throughout shift
• Ensure tables are properly set and ready for incoming guests
• Assist in keeping floors, aisles, and guest areas clean and organized

Guest Support & Service Assistance

• Provide friendly and attentive support to guests as needed
• Assist in resolving minor service issues or mishaps quickly and professionally
• Support overall guest experience by ensuring timely table turnover

Opening & Closing Duties

• Complete assigned opening and closing side work duties
• Assist in restocking service areas and maintaining readiness for service periods
• Ensure all equipment and supplies are properly stored and organized

Team Support & Coordination

• Communicate effectively with servers, hosts, and kitchen staff
• Support front-of-house operations to ensure smooth service flow
• Assist in other restaurant areas as needed to support operations

Job Requirements

Education: High school diploma or equivalent required.

Experience: Minimum 1 year of restaurant experience required; prior experience in full-service dining environment preferred.

Skills and Abilities:

• Pleasant and professional demeanor
• Strong communication and teamwork skills
• Ability to work efficiently in a fast-paced environment
• Attention to detail in table setting and cleanliness standards
• Ability to multitask and respond quickly to service needs
• Familiarity with restaurant operations and guest service flow
• Ability to maintain cleanliness and organization at all times
• Strong reliability and work ethic

Certifications: None required (food safety training preferred).

Travel required: No travel required; position is fully property-based.

Physical requirements:

• Constant standing, walking, balancing, manual dexterity, and gross motor skills
• Frequent bending, reaching, and eye-hand coordination
• Occasional crouching and pushing/pulling
• Constant lifting/carrying up to 10 lbs.; frequent lifting up to 25 lbs.; occasional lifting up to 50 lbs.
• Ability to work continuously in a fast-paced, high-traffic environment
• Ability to safely navigate dining areas, including potential slippery or uneven surfaces

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

We may use artificial intelligence (AI) tools to assist in evaluating applications, including screening and ranking candidates based on job-related qualifications. These tools support, but do not replace, human decision-making. All final hiring decisions are made by our recruitment team.

Crowne Plaza Suites Pittsburgh South, 164 Fort Couch Road, Pittsburgh, Pennsylvania, United States of America