Busperson
Part Time Los Angeles, CA, US
10 days ago Requisition ID: 2169
Salary Range: $23.00 To $26.00 Hourly
JOB OVERVIEW
The Bus Person supports the front-of-house team in the hotel’s full-service restaurant by keeping the dining room clean, stocked, and guest-ready from opening through close. Working closely with servers, hosts, the culinary team, and stewarding, this position clears and resets tables promptly, attends to guests between courses, and helps deliver a polished, seamless dining experience for hotel guests and local diners that reflects the hotel’s service standards.
WHAT WE OFFER
- Pay range: $23.00-26.00 per hour
- 401(k) with company matching
- Complimentary Employee Meals
- Exclusive worldwide Hilton employee travel discount program
- ... and more
DUTIES AND RESPONSIBILITIES
- Welcome guests warmly and professionally, providing initial table assistance in accordance with established steps of service and hotel brand standards
- Anticipate guest needs and support attentive, timely service throughout the dining experience
- Assist servers with the prompt and accurate delivery of food and beverages, including communicating guest requests, allergies, dietary restrictions, feedback, and concerns to the appropriate team member
- Provide general information about restaurant offerings, operating hours, and hotel amenities, referring guests to the appropriate team member when necessary
- Recognize loyalty program members, VIPs, and returning guests in accordance with hotel service standards
- Promptly escal… guest concerns to the appropriate server or manager to support effective service recovery
- Clear tables between courses using proper service techniques while minimizing disruption to guests
- Maintain table presentation throughout the meal by preparing and refreshing table settings as needed
- Clean, sanitize, and reset tables promptly after guest departure to maintain dining room readiness and efficient table turnover
- Coordinate with servers, hosts, and other team members regarding table status and seating readiness to support smooth service flow
- Set up and break down the dining room for daily meal periods, special events, and private dining functions in accordance with established standards
- Keep service stations, the restaurant entrance, host stand, service corridors, and other front-of-house areas clean, organized, and presentable
- Ensure service stations are adequately stocked with the equipment and supplies required for each meal period
- Assist with monitoring, receiving, storing, and rotating restaurant supplies to maintain availability and proper inventory control
- Collect and transport soiled service ware and linens to designated areas, handling items properly to minimize breakage, loss, and cross‑contamination
- Minimize waste and unnecessary use of supplies while maintaining established service and presentation standards
- Provide operational support to other hotel food and beverage outlets, including banquets, private dining, and in-room dining, as business needs require
- Follow established food safety, allergen‑handling, sanitation, and hygiene procedures
- Maintain a safe working environment and promptly report spills, hazards, equipment malfunctions, maintenance issues, and other safety or sanitation concerns to management
- Maintain a professional appearance, positive attitude, and sense of urgency while delivering consistent service in a fast‑paced environment
- Perform other duties as assigned by management
QUALIFICATIONS AND REQUIREMENTS
- Education & Experience
- High school diploma or equivalent preferred
- Previous experience in a restaurant, hotel, or food and beverage service environment preferred
- Experience in a luxury hotel or upscale dining establishment is a plus
- Required Skills/Abilities
- Strong guest service orientation with a warm, professional, and welcoming demeanor
- Effective verbal communication and interpersonal skills, with the ability to interact courteously with guests and team members
- Ability to anticipate guest needs and respond promptly to service requests while maintaining attention to detail
- Strong teamwork and collaboration skills, with the ability to coordinate effectively with servers, hosts, and other food and beverage team members
- Ability to follow established service procedures, hotel brand standards, food safety guidelines, and sanitation practices
- Understanding of food allergies and dietary restrictions, with the ability to communicate guest requests and concerns accurately to the appropriate team members
- Strong organizational skills and the ability to maintain clean, orderly, and well‑stocked service areas
- Ability to prioritize tasks, manage time effectively, and maintain a sense of urgency in a fast‑paced environment
- Dependable, adaptable, and proactive, with the ability to respond to changing operational needs and support multiple food and beverage outlets as required
- Schedule
Work schedules are based on the operational needs of the business. Availability to work days, evenings, weekends