BusinessOperations - Member Risk Adjustment Coordinator I - 210929

Mindlance; Myrtle Point (OR); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare recruitment agency is seeking candidates for a position in Myrtle Point, Oregon. The role involves assisting members in scheduling office visits, retrieving medical records, and resolving outstanding vendor issues. Ideal candidates will have a high school diploma and 0-2+ years in customer service or medical office settings. Skills in medical record retrieval and basic Excel are preferred. This position offers remote work opportunities.

Qualifications

• 0-2+ years of customer service or medical office experience.
• Experience with medical record retrieval systems preferred.
• Billing or coding experience preferred.

Responsibilities

• Schedule appointments and gather medical histories.
• Assist members with scheduling office visits.
• Retrieve and compile medical records for coding.

Skills

Customer service

Medical office experience

Excel skills

Education

High school diploma or equivalent

Job description

Overview

Employer Industry: Healthcare Services

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

Note: We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

What to Expect (Job Responsibilities)

• Schedule appointments and gather medical histories and updated member and provider information
• Assist members with scheduling office visits with primary care providers
• Retrieve and compile medical records from electronic medical record systems for coding purposes
• Make outbound calls to provider groups to request medical records
• Resolve outstanding vendor pends by updating member and provider demographics

Qualifications

• High school diploma or equivalent
• 0-2+ years of customer service or medical office experience
• Experience with medical record retrieval systems preferred
• Billing or coding experience preferred
• Beginner-level Excel skills

Preferred Qualifications

• Prior experience as a Quality Outcomes Coordinator or HEDIS Abstractor
• Background in medical office operations, Health Information Management (HIM), or medical coding

Hashtags: #HealthcareServices #CustomerService #RemoteWork #CareerGrowth #TeamCollaboration