Business Unit Lead – Salesforce / Technology Consulting

Innovate!, Inc.; United States; À distance; USD 160 000 - 180 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

401K with match

Life Insurance

PTO

Résumé du poste

Innovate! Inc. is seeking a highly experienced Business Unit Lead for Salesforce / Technology Consulting to oversee the Salesforce unit's operations, growth, delivery performance, and people development.

This remote role reports to the Delivery Director and guides client delivery across government and commercial accounts. The position requires a Bachelor's degree, 8+ years in technology consulting, and strong leadership.

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, Public Administration, Management, or a related field; equivalent relevant experience may be considered.
• Eight or more years of progressively responsible experience in technology consulting, enterprise application delivery, program/project management, management consulting, or related professional services.

Responsabilités

• Lead chargeable senior roles on client projects, including Program/Portfolio/Engagement/Delivery leads.
• Ensure delivery within scope, budget, schedule, staffing, and contracts; safeguard client satisfaction and financial performance.
• Proactively manage risks, issues, dependencies, and staffing; elevate material matters to Delivery Director when needed.
• Oversee BU budget and metrics; monitor margins, renewals, labor rates, utilization, and forecast variance.
• Identify opportunities for revenue and growth within Salesforce accounts; coordinate with Business Development for pipeline and pursuit governance.

Connaissances

Salesforce leadership

Delivery leadership

Budget management

Risk management

Client relationship

Formation

Bachelor’s degree in Business/IS/CS/related

Outils

Salesforce

Description du poste

• Official Communication: All job offers and communication regarding them will arrive from email addresses ending in @innovateteam.com.
• Secure Information: We prioritize your data safety. We never request bank information via email or text. Instead, we follow a secure process through our dedicated payroll system.

Openings at Innovate!, Inc

Hiring Transparency:

• Official Communication: All job offers and communication regarding them will arrive from email addresses ending in @innovateteam.com.
• Secure Information: We prioritize your data safety. We never request bank information via email or text. Instead, we follow a secure process through our dedicated payroll system.

Remember: If your communication differs from this process, it's not from Innovate.

Business Unit Lead – Salesforce / Technology Consulting

Location: Remote,

Position: Business Unit Lead – Salesforce / Technology Consulting Reports To: FLSA: Exempt Location: Remote, Posted: 10/13/26

Job Description

Embrace the opportunity to join Innovate! Inc. and become a valued member of our team. We are seeking a driven individual who is passionate about leveraging technology to tackle environmental challenges and drive positive change. If you thrive in a collaborative, fast-paced environment and are eager to contribute your skills and expertise to innovative projects, we invite you to explore this exciting opportunity further. Read on to learn more about how you can be part of our dynamic team.

Business Unit Lead for Salesforce / Technology Consulting to oversee the operations, growth, delivery performance, and people development of Innovate Inc.’s Salesforce Business Unit. Reporting to Innovate’s Delivery Director, this role oversees the development and implementation of innovative Salesforce solutions, ensures client and staff satisfaction, and identifies opportunities for profitable business growth.

Location: Candidate can work remotely

Salary Range: $160,000 – $180,000 base salary/year

Total Target Compensation: $180,000 – $220,000 annually (inclusive of base salary and annual performance bonus opportunity). Final base pay is determined by experience and skill set.

Position status: Full Time; with benefits

Benefits include: Medical, Dental, Vision, 401K with match, Life Insurance, and PTO

Minimum qualifications:

This position supports a federal government contract that legally requires U.S. citizenship. Additionally, you must physically reside and perform all work within the United States.

KEY RESPONSIBILITIES:

Responsibilities include, but are not limited to, the following:

• Serve in chargeable senior roles on client projects, including Senior Program Manager, Portfolio Manager, Engagement Lead, Salesforce Delivery Lead, Solution Advisor, or Management Consultant.
• Ensure delivery is managed within approved scope, budget, schedule, staffing, and contractual constraints to meet client needs and Innovate financial requirements.
• Proactively monitor and remedy risks, issues, dependencies, staffing constraints, quality concerns, scope changes, and stakeholder conflicts; elevate material matters to the Delivery Director as appropriate.
• Manage Business Unit budget and financial performance; monitor key performance indicators and implement corrective strategies related to project margin, contract renewals, labor rates, staff utilization, staffing forecasts, project burn, subcontractor costs, invoicing readiness, and forecast variance.
• Identify incremental revenue and profit-generating tasks, opportunities, and strategic client needs within Salesforce accounts; coordinate with Business Development for pipeline management, capture, and pursuit governance.
• Evaluate Salesforce business-development opportunities for technical feasibility, staffing availability, delivery risk, solution fit, profitability, and strategic alignment.
• Coordinate staffing across Salesforce engagements; make recommendations regarding hiring, employee assignments, subcontractor needs, labor mix, succession coverage, and retention actions.
• Attract, develop, motivate, mentor, and retain high-caliber Salesforce staff through leadership, coaching, training, performance feedback, professional-development planning, and career-path support.
• Identify workforce capability gaps and develop training, mentoring, certification, knowledge-sharing, and recruiting strategies to address them.
• Support recruitment, interviewing, onboarding, staffing transitions, and succession planning in partnership with Human Resources and the Delivery Director.
• Maintain and strengthen relationships with Salesforce, implementation partners, subcontractors, and complementary technology partners, as assigned.

REQUIRED SKILLS AND EXPERIENCE:

• Bachelor’s degree in Business, Information Systems, Computer Science, Public Administration, Management, or a related field; equivalent relevant experience may be considered.
• Demonstrated experience supporting account growth, solutioning, proposals, capture, or business-development activities
• Eight or more years of progressively responsible experience in technology consulting, enterprise application delivery, program/project management, management consulting, or related professional services.
• Experience leading Salesforce implementations, enhancements, managed services, CRM modernization, or related enterprise digital-transformation work.
• At least five years of experience leading complex client-facing projects, programs, portfolios, delivery teams, or consulting engagements.
• Demonstrated success managing client expectations, scope, budget, schedule, resources, project risk, quality, and delivery financial performance.
• Strong written, verbal, presentation, facilitation, negotiation, and relationship-management skills.

PREFERRED QUALIFICATIONS:

• PMP, PgMP, PMI-ACP, CSM, CSPO, SAFe, ITIL, Prosci, or similar certifications.
• Experience with government, education, nonprofit, public-sector, or regulated-industry clients.
• Experience with operating-model design, strategic roadmaps, process improvement, customer experience, organizational change, and business-case development

LEARN MORE ABOUT US

Innovate! Inc. is a certified woman-owned consulting firm founded in 2002 by Lily Thomas. We provide innovative solutions to management, technology, and program challenges, with a focus on performance, integrity, and building lasting partnerships with our clients. Our team of over 100 experts includes IT and geospatial specialists, program and project management consultants, environmental scientists, and communications and outreach strategists. Our clients include federal, state, tribal, and local governments, private industry, non-profit organizations, higher education institutions, and utilities. Recent awards we received for excellent service include the 2022 SAG Team Award and 2022 Esri Partner Conference High Potential Award.

Innovate is a fast-paced, rapidly growing group of entrepreneurs creating a culture of excellence. Rapid advancement within our organization is not only possible but also encouraged. To view our website, visit innovateteam.com .

Innovate is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you have a disability and require reasonable accommodation to complete any part of the application process or cannot access or use this online application process and need an alternative method for applying, please contact us at [e-mail] .