Business Unit Director

Bender Inc.; Exton (PA); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision insurance

Disability insurance

FSA/HSA

Life Insurance

401(k) with 3% Safe Harbor

Paid holidays

Parental leave

Hybrid work flexibility

Job summary

Bender Inc. in Exton, PA; a senior leader is sought to direct the healthcare business unit, drive growth, and optimize operations. You will align with company strategy, manage budgets, and collaborate with sales to expand market presence.

The role requires 10+ years of leadership in engineered-to-order environments, deep regulatory knowledge, and strong stakeholder engagement. Hybrid work options may be available for local candidates.

Qualifications

• 4-year engineering degree and 10+ years in progressive leadership or business development.
• Experience selling/providing engineered to order products to USA, Latin America, and Canada.
• Familiarity with NEC, NFPA, UL, CSA and ERP/SAP and Salesforce CRM.

Responsibilities

• Provide leadership, strategy, and performance management for the healthcare business unit.
• Drive revenue growth, optimize operations, and ensure customer satisfaction.
• Develop and track KPIs and budgets in alignment with company goals.
• Lead cross-functional teams and collaborate with senior leadership to expand market share.
• Oversee P&L, cost controls, and process improvements for long-term sustainability.

Skills

Leadership

Strategic thinking

Communication

Cross-functional collaboration

Travel up to 30-40%

Education

4-year engineering degree (BSEE preferred)

Tools

SAP

Salesforce

Job description

Description

Behind every successful product is a team united by purpose.

About Bender

For over 80 years, Bender has been a market leader in providing electrical safety equipment to industries worldwide. Our wide portfolio of cutting-edge products ensures that people, equipment, and facilities worldwide are protected with the latest in electrical safety technology. Our worldwide network of over 70 offices, representatives, and partners offers comprehensive product, application, and technical support.

Bender's core competence is electrical safety. With expertise in virtually every industry, Bender provides both the products and knowledge to meet the demands for customer-specific solutions. Always on the cutting edge, our portfolio of electrical safety solutions focuses on a wide range of industries, from mainstay industries such as hospitals, mining, and manufacturing to newly developed industries such as solar, wind, and electric vehicles. Our ongoing research and development in virtually all industries ensures that no matter the application, you can count on Bender to be your partner in electrical safety.

Benefits

At Bender Inc., we take care of our people. We know that great benefits make a difference, so we cover 100% of Medical, Dental, and Vision insurance premiums for eligible employees and their families. We also offer:

• Medical Coverage: Choose between a fully covered HDHP with H.S.A or a Buy-Up Plan, both paired with an HRA.
• Dental and Vision Insurance
• Short-Term and Long-Term Disability
• Health Care and Dependent Care Spending Account (FSA)
• Life Insurance (with optional upgrades)
• 401(k) Plan with 3% Safe Harbor Contribution
• Employee Assistance Program
• Generous PTO, Vacation and 12 paid Holidays
• Paid Maternity/Parental Leave
• Flexible Work Schedules *potential hybrid for local candidates only*

Main Duties and Responsibilities

The Business Unit Director provides overall leadership, strategy, and performance management for the healthcare business unit. This role is responsible for driving revenue growth, optimizing operations, and ensuring exceptional customer satisfaction, all while aligning with the company’s strategic goals.

Strategic Leadership

• Develop and execute the business unit’s strategic plan in alignment with company objectives, ensuring sustainable growth and profitability.
• Identify and capitalize on growth opportunities, market trends, and competitive insights to drive business success.
• Collaborate with senior leadership to define and track key performance indicators (KPIs), ensuring the achievement of strategic goals.
• Oversee and optimize sub-functions within the business unit to maximize organizational impact.
• Collaborate closely with cross-functional teams to enhance productivity, quality, and cost-effectiveness while maintaining a competitive market position.
• Partner with the VP of Sales to design and execute high-impact strategic initiatives that drive revenue and market expansion.

Financial and Operational Management

• Oversee P&L for the business unit, ensuring financial targets are consistently met or exceeded.
• Develop and manage annual budgets and forecasts, optimizing resource allocation for maximum efficiency.
• Implement cost control measures and operational improvements to maximize profitability and long‑term sustainability.
• Conduct competitive analysis to evaluate market competition by comparing the company’s product offerings to those of competitors.

Sales and Business Development

• Drive revenue growth by identifying and capitalizing on new business opportunities.
• Develop and lead sales and marketing strategies to expand market share and customer base.
• Works closely with the sales team to develop product sales strategies that enhance market share and drive business growth.

Team Leadership and Development

• Mentor and develop talent, ensuring succession planning and professional growth.
• Establish clear goals, performance metrics, and accountability standards for team members.
• Promote cross-departmental collaboration to improve efficiency and drive innovation.
• Provides strategic guidance and leadership to subordinates, ensuring alignment with business goals and company values.

Customer and Stakeholder Engagement

• Ensure exceptional customer satisfaction through high-quality service delivery and proactive engagement.
• Build and maintain strong relationships with key customers, partners, and stakeholders to enhance business opportunities.
• Serve as a key liaison between internal teams and external partners.
• Address client concerns and ensure timely resolution of issues.

Process Improvement and Innovation

• Identify opportunities for operational efficiency and implement best practices.
• Support digital transformation initiatives and leverage data-driven decision-making to enhance business performance.
• Foster a culture of continuous improvement and innovation within the business unit.

Other Duties

• Prepare and submit reports and performance metrics as required by senior leadership.
• Assists in developing and maintaining processes, procedures, and supporting documentation for cross-functional departments.
• Stay current with industry trends and best practices by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Serve as a backup for creating and maintaining project quotations, ensuring accuracy and efficiency.
• Provide expert-level technical, application, and installation support for products.

Requirements

Educational and Experience Requirements

• 4-year engineering degree from accredited university (BSEE preferred)
• 10+ years’ experience in progressive leadership, sales, product management, or business development providing Engineered to Order technical equipment and/or services (non-commodity) into critical infrastructure segments ((preferred: healthcare segment (Hospitals, Ambulatory Surgery Center, etc.)).
• Experience selling/providing product to the USA, Latin America, and Canada
• Familiarity with functional application of low voltage electrical distribution equipment according to country requirements - must be able to read/understand electrical schematic drawings, panel schedules, and specifications.
• Deep knowledge of application and product regulatory requirements including but not limited to National Electrical Code (NEC), NFPA 99, UL, CSA.
• 5+ yrs knowledge and experience with ERP system Sales and Material management modules (SAP preferred)
• 5+ yrs knowledge and experience with CRM (Salesforce preferred)
• Familiarity with electrical safety equipment for personnel protection – preferred

Other Requirements

• Strong business acumen, strategic thinking and leadership capabilities.
• A driven track record of achieving financial and operational targets.
• Familiarity with digitalization, automation, and data analytics.
• In-depth understanding of regulatory and compliance requirements within the industry.
• Highly efficient in detail-oriented tasks, with the ability to multitask and meet deadlines.
• Demonstrates proficiency in concepts, practices, and procedures across multiple disciplines.
• Excellent communication and influencing skills to collaborate effectively with senior executives across various functions and geographies
• Excellent communication, negotiation, and stakeholder management abilities.
• High integrity, confidentiality, and professionalism
• Self-motivated with a high-energy, results-driven approach.
• Ability to manage multiple priorities effectively.
• Eager to learn and adapt to new challenges and opportunities.
• Ability to work both independently and with a team
• Ability to travel up to 30-40% as required.

Physical & Cognitive Demands

• Sitting for extended periods of time, some walking and standing
• Frequent operation and use of computer
• Occasional lifting and moving of 10-45 pounds
• Occasional stooping, bending, crouching, reaching or crawling
• Position requires manual dexterity and the ability to use hands/fingers, touch and feel
• Must be able to talk, see, hear and write
• Specific vision abilities include close vision, distance vision, depth perception and ability to adjust focus
• Incumbent must have the ability to count accurately, add, subtract, multiply, divide and record, balance and check results for accuracy.

The above statements and information above outline the general nature and level of work expected in this role. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. This job description is subject to modifications or adjustments as needed, including reasonable accommodations for individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA). Essential job functions must be performed with or without accommodation, and employees who require assistance may request reasonable accommodations under the ADA. Additionally, all employees must adhere to Bender Inc. Safety Policies and Procedures and safety requirements set by our customers where applicable.

We are an Equal Opportunity Employer.

PM21