Business Travel Sales Manager

Canopy by Hilton New York 34th Street; New York (NY); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Bonus Eligible

401(k)

Health, Dental, Vision, Life, and Vol.

TEAM and Travel Discounts

Vacation, Well, and Holiday Pay

Career Advancement Opportunities

Professional Training and Development

Job summary

Canopy by Hilton New York 34th Street is seeking a proactive Business Travel Sales Manager for its pre-opening sales team. You will build a corporate account base, establish relationships with travel managers and agencies, and negotiate rates to drive room revenue in Midtown Manhattan.

You will manage prospecting, contracting, and long-term account development, collaborating with Sales, Revenue Management, and Operations to capitalize on market opportunities.

Qualifications

• Minimum 3 years of hotel sales experience.

Responsibilities

• Develop and execute sales strategies to achieve business transient room revenue goals.
• Build and grow the hotel's business transient account base during the pre-opening phase.
• Solicit new and existing accounts via calls, visits, presentations and written communication.
• Negotiate corporate rates and agreements in line with revenue strategy.
• Manage assigned corporate accounts from prospecting to contracting and development.
• Prepare proposals, contracts, and other sales correspondence per brand standards.
• Enter accounts and activity data in the hotel's CRM and sales systems.
• Collaborate with Director of Sales and Revenue Management on demand, pricing, and market trends.

Skills

New York City business travel market

Prospecting

Negotiation

Account management

Relationship building

Presentation skills

Time management

Education

Bachelor's degree in Hospitality/Business/Marketing or related field

Tools

Microsoft Office

Hospitality CRM (Delphi or similar)

Job description

Be part of our Pre-Opening Team!

We are seeking a highly energetic and experienced Business Travel Sales Manager to join the pre-opening Sales team of the first and flagship Canopy hotel in New York City.

Located in the heart of the Penn District, at the corner of 34th Street and 8th Avenue, this 365-room, design-forward lifestyle hotel will feature extensive food & beverage offerings and serve as a brand showcase for Canopy in NYC, steps from Madison Square Garden and Hudson Yards.

Reporting to the Director of Sales, the Business Travel Sales Manager will develop, manage, and grow the hotel's business transient segment. This position will play an important role in establishing the hotel's corporate account base prior to opening and building long-term relationships that drive room revenue, market share, and repeat business.

The ideal candidate is a proactive and relationship-driven sales professional with strong knowledge of the New York City business travel market, established prospecting skills, and a proven ability to identify, negotiate, and close corporate business.

What You Will Be Doing

• Develop and execute sales strategies to achieve or exceed business transient room revenue goals.
• Build the hotel's business transient account base during the pre-opening phase, identifying corporate accounts and organizations with strong potential for the Penn District location.
• Solicit new and existing accounts through telephone prospecting, outside sales calls, presentations, site inspections, networking, and written communication.
• Aggressively prospect and qualify new business opportunities within assigned market segments and geographic territories.
• Develop relationships with key corporate travel managers, travel management companies, travel agencies, business travel partners, and local organizations.
• Identify companies and organizations generating room-night demand within the Penn District, Hudson Yards, Midtown Manhattan, and surrounding New York City markets.
• Negotiate corporate rates and agreements in accordance with the hotel's overall revenue and sales strategy.
• Participate in the annual corporate negotiated rate and RFP process as applicable.
• Manage assigned corporate accounts from initial prospecting through contracting, implementation, production, and ongoing account development.
• Grow existing accounts by identifying additional contacts, departments, offices, projects, and travel opportunities.
• Monitor account production and proactively address accounts that are not performing to expectations.
• Develop strategic account plans to increase penetration, production, retention, and customer loyalty.
• Maintain consistent communication and follow-up with prospective, tentative, and existing clients.
• Prepare proposals, presentations, contracts, and other sales correspondence in accordance with company and brand standards.
• Conduct hotel tours and site inspections for prospective corporate clients and travel partners.
• Enter and maintain accurate account, contact, activity, and production information within the hotel's CRM and sales systems.
• Partner closely with the Director of Sales and Revenue Management to evaluate demand, pricing, account production, market trends, and revenue opportunities.
• Participate in weekly and monthly sales and revenue strategy meetings.
• Maintain strong knowledge of the competitive set, including corporate rates, account activity, market positioning, and business travel trends.
• Develop and maintain relationships with industry partners and organizations that can generate business for the hotel.
• Attend networking functions, trade shows, client events, community events, and industry meetings to increase hotel visibility and generate leads.
• Entertain clients and conduct sales appointments as appropriate based on account potential.
• Collaborate with Front Office and Operations teams to identify in-house corporate travelers and potential new account opportunities.
• Maintain a visible presence within the hotel and engage with business travelers to strengthen relationships, gather feedback, and identify opportunities for future business.
• Serve as the primary sales contact for assigned corporate accounts and help ensure a personalized, high-quality experience for their travelers.
• Partner with the broader Sales team to cross-sell opportunities across market segments and maximize overall hotel revenue.
• Represent the hotel professionally in the New York City business and hospitality communities.
• Follow all company and brand Sales and Catering policies, procedures, and standards.
• Perform additional duties as assigned by the Director of Sales.

Essential Qualifications

• Strong knowledge of the New York City business transient and corporate travel market.
• Proven ability to prospect, qualify, negotiate, and close new corporate business.
• Strong understanding of business travel sales strategies, corporate negotiated accounts, account management, and hotel revenue principles.
• Demonstrated ability to develop new accounts while maintaining and growing existing client relationships.
• Excellent relationship-building and networking skills.
• Strong verbal, written, presentation, and negotiation skills.
• Highly organized with excellent follow-up and time-management skills.
• Ability to manage multiple accounts, leads, deadlines, and priorities in a fast-paced environment.
• Strong analytical skills with the ability to review account production and identify opportunities for growth.
• Proficiency with Microsoft Office and hospitality CRM and sales systems.
• Ability to work collaboratively with Sales, Revenue Management, Front Office, Reservations, and Operations.
• Self-motivated, proactive, results-oriented, and comfortable working independently in the market.
• Professional presence and the ability to confidently represent the hotel to corporate decision-makers and industry partners.

Requirements

• Minimum 3 years of hotel sales experience, with direct experience in Business Travel/Business Transient Sales strongly preferred.
• Previous New York City hotel sales experience strongly preferred.
• Experience managing corporate negotiated accounts and developing new business preferred.
• Pre-opening or hotel opening experience is a plus.
• Hilton or Canopy brand experience is a plus.
• Experience with Hilton sales systems and applicable property management and revenue systems is preferred.
• Experience with hospitality CRM platforms such as Delphi or comparable systems is preferred.
• Bachelor's degree in Hospitality Management, Business, Marketing, or a related field preferred.
• Strong understanding of NYC market demand generators and competitive hotels.
• Must be willing to attend client events, networking functions, trade shows, and other business-related activities that may occasionally occur during evenings or weekends.

Why You Will Enjoy This Job

• Join the pre-opening team of the first Canopy hotel in New York City.
• Build a corporate account portfolio and business travel strategy for a flagship hotel from the ground up.
• Sell a 365-room, design-forward lifestyle hotel in the heart of Manhattan's growing Penn District.
• Develop relationships with companies and organizations throughout the Penn District, Hudson Yards, Midtown Manhattan, and the broader NYC market.
• Work alongside an experienced Director of Sales, Revenue Management, and hotel leadership team.
• Be part of a collaborative TEAM culture that values professional development, achievement, and long-term career growth.

TEAM Benefits

• Bonus Eligible
• 401(k)
• Health, Dental, Vision, Life, and Voluntary Insurance
• TEAM and Travel Discounts
• Vacation, Well, and Holiday Pay
• Career Advancement Opportunities
• Professional Training and Development Opportunities

The anticipated compensation range for this position is $90,000–$100,000 per year. The salary offered to a successful candidate will depend on several factors, including but not limited to relevant hotel sales experience, New York City market experience, brand experience, education, and qualifications.

In compliance with federal law, all hired persons must verify identity and eligibility to work in the United States and complete the required employment eligibility verification form (Form I-9) upon hire.

Source: Hospitality Online