Business Travel Sales Manager

The Westin Chicago North Shore; Chicago (IL); Vor Ort; USD 80.000 - 85.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

401(k) with company match

Life and disability insurance

Employee discounts

Zusammenfassung

The Westin Chicago North Shore is seeking a dynamic sales professional to solicit accounts and maximize transient business to meet revenue targets. You will coordinate outreach via calls, site inspections, and written communications, while collaborating with hotel departments to deliver exceptional service.

The role requires strong communication, account development, and market knowledge, with occasional events attendance and trade shows to promote the property.

Qualifikationen

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of all departments of hotel.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Ability to communicate customer needs and resolve complaints.
• Sales ability and skill in both oral and written form.
• Ability to identify and develop accounts with individual guest room needs.
• Ability to establish and master goals.
• Must possess basic computational ability.
• Must possess computer skills, including, but not limited to, Microsoft Word and Excel

Aufgaben

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in daily business review meeting, training and other catering sales related meetings as required.
• Work with other departments within the hotel to provide quality service to customers.
• Attend trade shows, community events and industry meetings.
• Develop and maintain knowledge of market trends, competition and customers.

Kenntnisse

Speak English

Communication skills

Team leadership

Sales ability

Account development

Customer service

Reading and writing

Goal setting

Computational ability

Tools

Microsoft Word

Excel

Jobbeschreibung

Description

Solicit accounts that provide individual transient business that ensures maximization of revenue in order to achieve and/or exceed revenue goals.

Description

Solicit accounts that provide individual transient business that ensures maximization of revenue in order to achieve and/or exceed revenue goals.

Essential Functions

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in daily business review meeting, training and other catering sales related meetings as required.
• Work with other departments within the hotel to provide quality service to customers.
• Attend trade shows, community events and industry meetings.
• Develop and maintain knowledge of market trends, competition and customers.

Supportive Functions

• Professionally represent the hotel at all industry/community functions.
• Participate as team player with all departments.
• Assist with reports and/or competition data collection.

In accordance with Illinois law, the anticipated pay range for this position is: $80,000 – $85,000 per year The final offer will be based on factors including, but not limited to, relevant experience, skills, education, internal equity, and market conditions.

• Medical, dental, and vision insurance
• Paid time off (vacation, sick time, holidays)
• Six paid company holidays and one floating holiday
• 401(k) with company match (up to 4%)
• Life and disability insurance
• Employee assistance programs
• Employee discounts (hotel and travel discounts)

Eligibility for benefits may vary based on position, employment status, and tenure.

Additional Compensation

• Bonus or incentive programs
• Commissions (if applicable)

Details will be provided during the interview process.

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws

Requirements

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

Skills

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of all departments of hotel.
• Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.
• Ability to communicate customer needs and resolve complaints.
• Sales ability and skill in both oral and written form.
• Ability to identify and develop accounts with individual guest room needs.
• Ability to establish and master goals.
• Must possess basic computational ability.
• Must possess computer skills, including, but not limited to, Microsoft Word and Excel

AVAILABILITY

This company operates seven days a week, 24 hours a day. Generally, the position works Monday through Friday with hours varied based on business demand. At times it may be necessary to move you from your accustomed work day, to include Saturdays and Sundays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work