Business Transformation & Process Intelligence Consultant

JPMorgan Chase Bank, N.A.; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading financial services firm is seeking a Business Transformation & Process Intelligence Consultant to enhance client partnerships and lead process improvement initiatives. This role involves facilitating Digital Process Discovery projects, performing big-data analysis, and collaborating on innovative solutions. Candidates should have at least 3 years of relevant experience and strong communication skills.

Benefits

Competitive rewards package

Inclusive benefits

Commitment to diversity and inclusion

Qualifications

• At least 3 years of experience in financial services, consulting, or technology.
• Experience with process discovery, re-engineering, mapping, and change management.
• Knowledge of process excellence standards.

Responsibilities

• Facilitate Digital Process Discovery projects and assist leadership with project scoping.
• Perform big-data analysis using process and task mining capabilities.
• Create comprehensive process assessments with stakeholders.

Skills

Process discovery

Change management

Communication

Storytelling

Presentation skills

Tools

UiPath

Signavio

Python

RPA

Alteryx

Tableau

Job description

Job Description: Business Transformation & Process Intelligence Consultant

Help us enhance our partnerships with internal and external clients by leading process improvement initiatives within the Global Banking Client Onboarding & Service teams. As a Business Transformation & Process Intelligence Consultant in the Commercial & Investment Bank, you will support end-to-end projects to automate business process discovery and perform data-driven analytics.

The key to success will be adopting a transformational mindset, leveraging digital tools, and utilizing data for strategic efforts.

Job Responsibilities

1. Facilitate Digital Process Discovery projects across the division, assist leadership with project scoping, facilitate kick-off meetings, and conduct discovery sessions with data validation.
2. Perform big-data analysis using process and task mining capabilities.
3. Create comprehensive process assessments with stakeholders and business partners.
4. Share discovery results organization-wide and collaborate on developing innovative Process Intelligence solutions.
5. Contribute to updates for management and stakeholders on project milestones and change management.

Qualifications and Skills

• At least 3 years of experience in financial services, consulting, or technology.
• Experience with process discovery, re-engineering, mapping, and change management.
• Knowledge of process excellence standards.
• Strong communication, storytelling, and presentation skills.

Preferred Skills

• Experience with Process and Task Mining tools like UiPath or Signavio.
• Consulting background.
• Knowledge of Python, RPA, Alteryx, and Tableau is a plus.
• Understanding of the financial industry, products, and operations.

Additional details regarding job grade, travel requirements, and employment eligibility will be provided during the hiring process. We offer a competitive rewards package, inclusive benefits, and are committed to diversity and inclusion. JPMorgan Chase & Co. is an equal opportunity employer.