Business Systems Tech I-FO

Uniti Group Inc.; Cairo (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K Plan

HSA/FSA

Life and AD&D

Educational Assistance

Job summary

Uniti Group Inc. is seeking a Business Systems Technician to install and repair telecom services for business customers across the United States.

You will work with technicians using test equipment to support multiple network designs and advise customers on suitable products and services. The role requires an associate degree in a technical discipline (or equivalent) and 3–4 years of technical/telephony experience or 6+ years in related fields.

Qualifications

• Associate degree in a technical discipline or equivalent experience.
• 3–4 years of technical/telephony experience, or 6+ years related telephony/network operations experience.
• Military experience considered relevant.

Responsibilities

• Install and repair business communications services (telephone, internet, video).
• Operate and test equipment for multiple technologies and network designs.
• Recommend products/services to resolve customers’ needs.
• Work in buried and aerial plant; involve pole climbing and ladder use.
• Maintain safe, clean company vehicles and work areas.
• Perform in both indoor and outdoor environments; complete safety training.

Skills

Basic technology

Math skills

Valid driver’s license

Color vision

Lifting to 50lbs

Safety training

Flexible hours

Education

Associate degree in a technical discipline

3-4 years telephony/tech experience

Military tech experience (relevant)

Tools

Test equipment

Ladders

Hand and power tools

Job description

Kinetic, a business unit of Uniti (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi‑Fi, internet security, and voice services in 1,400 markets across 18 states in across the U.S. Additional information about Kinetic is available at www.GoKinetic.com

About The Role

Kinetic's team of Business Systems Technicians are vital team members who represent our leading telecommunications brand that connects small business, enterprise and carrier partners across the United States. Our team of Business Systems Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Business Systems Technicians create meaningful connections with customers that create long-term relationships.

What You’ll Do

• Install and repair business communications services including telephone, internet, and video.
• Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
• Recommend products and services that resolve their communications needs.
• Work in both buried and aerial plant requiring pole climbing and ladder skills.
• Safely operate and maintain clean and organized company service vehicle.
• Work in both inside and outside environments.
• Complete necessary safety training and follow safety standards and regulations
• You will report to the Manager of Local Operations

Do You Have?

• Basic technology and math skills
• Valid driver’s license and safe driving record
• Ability to distinguish colors in use of color-coded cable.
• Ability to use equipment with maximum load capacity of 275lbs.
• Ability to lift up to 50lbs, capable of working aloft.
• Ability to successfully complete required safety training.
• Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
• Ability to respond to after hour call-outs.
• Associate Degree in a technical discipline and 3-4 years of technical/telephony experience with 3+ years directly related to the job; or 6+ years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience; or applicable military experience required.

Even Better

• Customer service or sale experience.
• Certifications or training directly related to the position.

Physical Tasks– Standing Continuously: 67-100% | Walking Continuously: 67 – 100% | Sitting Occasionally: 0-33% Driving- Car: Occasionally: 0-33% | Van: Continuously: 67-100%| CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs: Continuously: 67-100%|>15-30 lbs: Continuously: 67-100% | >30+ lbs: Continuously: 67-100% Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100%|>Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33% Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33%| Color Discrimination: 34 – 66% Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%

Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van

Types of Driver’s License Required: Driver’s License

will work with provide voice, data, video, network, and transport services to customers.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Our Benefits

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Notice to Non-U.S. Citizens

Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.

Notice to Applicants

Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.