BUSINESS SYSTEMS SPECIALIST I-VII (Human Resources/Payroll Technology Supervisor and CIS Analyst)

City of Long Beach; City of Long Beach (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Human Resources/Payroll Technology Supervisor to lead a team in enhancing and supporting critical HRMS applications. This role involves overseeing payroll systems, ensuring effective implementation of technology solutions, and collaborating with various departments to meet organizational needs. Ideal candidates will possess a strong technical background in information systems, along with excellent interpersonal skills to effectively communicate with team members and stakeholders. Join this forward-thinking organization and make a significant impact on the efficiency and effectiveness of HR operations.

Qualifications

• Experience in Information Systems with HRMS focus.
• Proficiency in software development and reporting tools.
• Experience with utility information systems.

Responsibilities

• Lead a team in developing and supporting HRMS applications.
• Perform system administration and technical support tasks.
• Collaborate with users to define and implement system modifications.

Skills

Interpersonal Communication

Problem Solving

Technical Support

SQL Programming

Education

Bachelor's Degree in Computer Science

Associate's Degree in Computer Science

Certificate in Computer Science

Tools

Customer Information Systems (CIS)

Meter Data Management Systems (MDM)

Advanced Metering Infrastructure (AMI)

Software Reporting Tools (e.g., Tableau, PowerBI)

Job description

Applications are available online beginning Friday, May 9, 2025, through Friday, June 6, 2025, 4:30 pm.

VACANCY INFORMATION:

Human Resources/Payroll Technology Supervisor – Currently, there is one Grade VI position in the Technology Innovation Department. This position works under general direction and requires a specialized understanding of Human Resources Management/Payroll Systems (HRMS). It will lead a team of technologists and necessitates experience in payroll systems, including job/pay classification, position control, leave management, payroll processing, and time entry.

Please refer to the Desirable Qualifications listed below for more information.

Customer Information Systems (CIS) Analyst – Currently, there is one Grade V position in the Utilities Division. This position works under limited supervision and requires a specialized working understanding of utility information systems, such as customer information systems (CIS), meter data management systems (MDM), and advance metering infrastructure systems (AMI), including notifications and collection processes, electronic payment processing, cashiering, general ledger, reconciliations, and month end processes.

Please refer to the Desirable Qualifications listed below for more information.

The classification is used in the following departments: Police Department, Technology Innovation and Long Beach Utilities Department.

Current vacancies are Grades I-VII ($30.991 - $79.375 Hourly).

SALARY INFORMATION:

Grade I - $30.991 – $42.086 Hourly

Grade II - $34.259 – $46.567 Hourly

Grade III - $37.880– $51.541 Hourly

Grade IV - $41.907 – $57.075 Hourly

Grade V - $46.343 – $63.131 Hourly

Grade VI - $51.325 – $69.901 Hourly

Grade VII - $58.977 – $79.375 Hourly

Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required.

Applicants must meet one of the following options:

Option A. Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * ANDone year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management.

OR

Option B . Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * ANDthree years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management.

OR

Option C . Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management.

Opportunities for Substitution of Education or Experience

Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification.

*Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing.

Knowledge, Skills, and Abilities:

• Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software.
• Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills.

Willingness to work occasional nights, weekends, holidays, and/or overtime as required.

A valid driver’s license, or the ability to arrange necessary and timely transportation for field travel, may be required for some assignments.

DESIRABLE QUALIFICATIONS:

Human Resources/Payroll Technology Supervisor

• Experience in Information Systems, with a focus on supporting Human Resources Management Systems (HRMS).
• Experience in technology modernization initiatives, including developing migration plans, testing code, and supporting cloud-based applications.
• Experience supporting mainframe-hosted systems, such as Tesseract, COBOL, DB2, JCL, IMS, and zOS,
• Proficiency in software development languages, data integration, and reporting/business intelligence tools.
• Experience in developing and running/ SQL queries.
• Knowledge of software reporting tools such as Snowflake, Tableau, and PowerBI.
• Ability to collaborate, provide technical support, and mentor team members.
• Ability to stay current with innovation and trends in HRMS technology.
• Skilled in governmental HR/Payroll processes, including employee job/pay, position control, benefits administration, leave management, payroll, time and attendance, and self-service functionalities.

Customer Information Systems (CIS) Analyst

• Experience with utility information systems, such as customer information systems (CIS), meter data management (MDM) systems, and advanced metering infrastructure (AMI) systems.
• Experience with utility information system functions, including billing, notifications, collection, electronic payment, cashiering, general ledger, reconciliations, reporting, and month-end processes.
• Experience with system modification procedures, including specifications development.
• Knowledge of application software deployment and administration, including mobile application integrations, deployments, and quality assurance (QA) testing procedures, such as script development.
• Knowledge of software tools, including SQL programming, for querying and generating reports from CIS systems.

EXAMINATION WEIGHTS:

Application and Supplemental Application......................................................Qualifying

Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed.

This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, June 6, 2025, will be included in the exam process for Test # 01.

If you have not received notification within two weeks after close of filing, please contact the Civil Service Department at [phone].

EQUITY AND INCLUSION

The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act

In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public.

This information is available in an alternative format by request at [phone]. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at [phone]. For the hearing impaired, call [phone].

An Equal Opportunity Employer.

J.O.B.H674AN-25B LB:BSS 05/08/2025