Business Systems Programmer/Analyst

100 Albany Med Health System; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

The 100 Albany Med Health System in New York is on the lookout for a Business Systems Programmer/Analyst. This role involves analyzing customer operations, documenting workflows, and identifying areas for improvement. The successful candidate will be involved in application development, integration of systems, and providing support for internal applications.

You will need strong analytical skills and the ability to work collaboratively with internal customers. The position may require on-call support for critical business needs and offers an opportunity to contribute significantly to the organization's operations.

Qualifications

• Experience analyzing customer operations and documenting workflows.
• Ability to enhance product life-cycle management.
• Familiarity with system integration from multiple vendors.

Responsibilities

• Analyze current customer operations to identify areas of improvement.
• Support application implementation and project life-cycle management.
• Provide on-call support for critical business requirements.

Job description

Job Overview

The Business Systems Programmer/Analyst is responsible for analyzing current customer operations, including documenting current workflows, identifying areas of improvement, collaborating with internal customers to identify solutions, writing requirements that support the solution, and assessing available technologies to create development specifications.

The Business Systems Programmer/Analyst will evaluate the internal technical needs of the organization and recommend solutions, define the system and functional requirements, perform both programming and analysis tasks on internal business systems, and develop and modify internal application, operating, or database systems.

The Business Systems Programmer/Analyst will also provide support – including correcting issues that arise from customer usage, identifying configuration changes required, supporting related systems, creating detailed test cases, contributing to testing and results analysis, and documenting all programming and systems changes.

The Business Systems Programmer/Analyst will be involved with integrating systems from multiple vendors to create cohesive value chain solutions for customers, and will enhance product life‑cycle management.

Level II Responsibilities

The Business Systems Programmer/Analyst – Level II is expected to support application implementation and support functions, as well as basic process analysis.

Typical Responsibilities

• Assist with initial analysis of customer workflows
• Support the implementation of new or updated applications
• Contribute to project life‑cycle management

Supervision

This position does not have any supervisory responsibilities.

Contact with Others

Primary contact will be internal to Information Technology. Contact with other Albany Med departments will be limited and in support of job‑specific activities and participation on project teams. Contact with vendors will be limited to support calls as needed. Contact with others outside of Albany Med will be limited to job‑specific forums or organizations for technical collaboration.

Other Responsibilities

Provide on‑call, extended weekday and weekend support for on-site and off-site locations, as warranted by critical business requirements. Maintain confidentiality by using and communicating information only as needed to perform one’s duties. Perform at or above the Information Technology performance standards. Fulfill department requirements in terms of providing work coverage and administration notification during periods of absence (personnel illness, vacation, education, etc.). Complete other duties or assignments as designated by management.

Equal Opportunity Employer

Albany Med Health System is an equal opportunity employer.

HIPAA and Confidentiality

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.