Business Systems Program Manager III, Google Cloud

Google; United States; On-site; USD 164,000 - 239,000; Full time

Job summary

Google is seeking a Sales Business Systems Program Manager to develop and deliver content focused on our sales business systems, primarily in our CRM, to our NorthAM sales organization. This role requires overseeing multiple initiatives to enhance seller performance with extensive experience in sales platforms.

You will work to understand daily seller needs, produce thorough resources, and ensure materials support proficiency and productivity across the sales lifecycle.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in sales or sales enablement.
• Experience in the full lifecycle of sales enablement or training programs (e.g., analysis or identification, development, and execution).
• Experience working with sales or Go-To-Market processes.

Responsibilities

• Collaborate with subject matter experts to develop high-quality technical content and processes for sales teams on the effective use of business systems, ensuring materials drive clear proficiency and operational excellence across the organization.
• Represent regional requirements to global systems teams to ensure local needs are prioritized during roadmap development. Partner with strategy and operations to identify knowledge gaps and maintain current, accurate, and engaging sales documentation.
• Design and distribute clear communications regarding system updates and new offerings to sales audiences. Utilize internal tools to publish materials that help sellers navigate complex business system landscapes and stay informed of changes.
• Audit existing documentation for relevance as systems evolve. Partner with global enablement teams to drive strategic programs that increase sales productivity, system adoption, and overall effectiveness throughout the business cycle.

Skills

Sales enablement

Go-To-Market processes

Training program development

Stakeholder influence

Education

Bachelor's degree

Business or Information Systems degree

Tools

Salesforce CRM

Job description

Business Systems Program Manager III, Google Cloud

Google

Boulder, CO, USA; Atlanta, GA, USA; +4 more; +3 more.

Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in sales or sales enablement.
• Experience in the full lifecycle of sales enablement or training programs (e.g., analysis or identification, development, and execution).
• Experience working with sales or Go-To-Market processes.

Preferred qualifications:

• Salesforce.com Administrator Certification.
• Bachelor’s degree in Business, Information Systems, or a related field.
• 3 years of experience in a sales operations, business analyst, or a similar role with a focus on sales systems.
• Demonstrated experience creating and delivering training materials to a sales audience.
• Strong technical writing, editing, and communication skills.

About the job

We are seeking a Sales Business Systems Program Manager to develop and deliver content focused on our sales business systems, primarily in our CRM, to our NorthAM sales organization. This position is perfectly suited for a motivated professional capable of overseeing various initiatives, dedicated to enhancing seller performance, and equipped with significant expertise in sales platforms. You will understand the daily operational needs of sellers to produce and provide thorough resources for our sales personnel.

This expansive role covers key sales tools including Vector [Salesforce.com], DPO/Deal desk, Rainmaker, CloudConnect, and Sales Gemini Enterprise agents.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $164000 - $239000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Collaborate with subject matter experts to develop high-quality technical content and processes for sales teams on the effective use of business systems, ensuring materials drive clear proficiency and operational excellence across the organization.
• Represent regional requirements to global systems teams to ensure local needs are prioritized during roadmap development. Partner with strategy and operations to identify knowledge gaps and maintain current, accurate, and engaging sales documentation.
• Design and distribute clear communications regarding system updates and new offerings to sales audiences. Utilize internal tools to publish materials that help sellers navigate complex business system landscapes and stay informed of changes.
• Audit existing documentation for relevance as systems evolve. Partner with global enablement teams to drive strategic programs that increase sales productivity, system adoption, and overall effectiveness throughout the business cycle.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.