Business Systems Program Manager III, Google Cloud

Google; Austin (TX); Hybrid; USD 164,000 - 239,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Google seeks a Sales Business Systems Program Manager to develop and deliver content focused on our sales business systems, primarily in our CRM, to our NorthAM sales organization. This role oversees initiatives to enhance seller performance and requires deep expertise in sales platforms.

You will understand daily operational needs of sellers to produce thorough resources. Responsibilities include collaborating with global enablement teams, prioritizing roadmaps with regional input, and

Qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in sales or sales enablement.
• Experience in full lifecycle of sales enablement or training programs (analysis, development, execution).
• Experience working with sales or Go-To-Market processes.

Responsibilities

• Develop and deliver content focused on sales business systems, primarily CRM, for the NorthAM sales organization.
• Oversee initiatives to enhance seller performance and vendor/system adoption in line with business needs.
• Design and publish clear communications about system updates and offerings to sales teams.
• Audit documentation and collaborate with global enablement teams to drive programs that boost productivity.

Skills

7 years experience

Sales enablement

Full lifecycle training

Sales processes

Technical writing

Education

Bachelor's degree or equivalent practical experience

Bachelor’s degree in Business/Information Systems

Salesforce Administrator Certification

Job description

The application window will be open until at least August 20, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Boulder, CO, USA; Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; Addison, TX, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in sales or sales enablement.
• Experience in the full lifecycle of sales enablement or training programs (e.g., analysis or identification, development, and execution).
• Experience working with sales or Go-To-Market processes.

Preferred qualifications:

• Salesforce.com Administrator Certification.
• Bachelor’s degree in Business, Information Systems, or a related field.
• 3 years of experience in a sales operations, business analyst, or a similar role with a focus on sales systems.
• Demonstrated experience creating and delivering training materials to a sales audience.
• Strong technical writing, editing, and communication skills.

About The Job

We are seeking a Sales Business Systems Program Manager to develop and deliver content focused on our sales business systems, primarily in our CRM, to our NorthAM sales organization. This position is perfectly suited for a motivated professional capable of overseeing various initiatives, dedicated to enhancing seller performance, and equipped with significant expertise in sales platforms. You will understand the daily operational needs of sellers to produce and provide thorough resources for our sales personnel.

This expansive role covers key sales tools including Vector [Salesforce.com], DPO/Deal desk, Rainmaker, CloudConnect, and Sales Gemini Enterprise agents.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $164000 - $239000 (USD) + 20% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google.

• Collaborate with subject matter experts to develop high-quality technical content and processes for sales teams on the effective use of business systems, ensuring materials drive clear proficiency and operational excellence across the organization.
• Represent regional requirements to global systems teams to ensure local needs are prioritized during roadmap development. Partner with strategy and operations to identify knowledge gaps and maintain current, accurate, and engaging sales documentation.
• Design and distribute clear communications regarding system updates and new offerings to sales audiences. Utilize internal tools to publish materials that help sellers navigate complex business system landscapes and stay informed of changes.
• Audit existing documentation for relevance as systems evolve. Partner with global enablement teams to drive strategic programs that increase sales productivity, system adoption, and overall effectiveness throughout the business cycle.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.