Business Systems & Integrations Manager, Global Technology

Accion; Baltimore (MD); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Health insurance (90% employer funded)

Discretionary merit-based bonus

Retirement plans (up to 7.5% employer match)

Paid holidays and time off

Job summary

A global nonprofit organization is seeking a Business Systems & Integrations Manager to oversee and enhance its enterprise applications ecosystem. This role will focus on integrating systems, managing architecture, and ensuring operational excellence through innovative technology solutions. The ideal candidate will possess significant experience in systems architecture and a passion for social change, with a salary range of $120K to $140K.

Qualifications

• 10+ years of experience in enterprise systems architecture.
• Hands-on experience with API-based integrations and automation frameworks.
• Strong expertise in Microsoft 365 and Power Platform.

Responsibilities

• Manage and maintain the architecture of Accion’s business systems.
• Evaluate and implement new technologies for optimization and integration.
• Coordinate system integrations using APIs and automation tools.

Skills

API-based integrations

Low-code / no-code development

Data modeling

Excellent communication skills

Education

Bachelor’s degree in Computer Science or related field

Master’s degree preferred

Tools

Microsoft 365

Power Platform

Salesforce

NetSuite

Smartsheet

Job description

Join to apply for the Business Systems & Integrations Manager role at Accion

Accion is a global nonprofit on a mission to create a fair and inclusive economy for the nearly two billion people who are failed by the global financial system. We develop and scale responsible digital financial solutions for small business owners, smallholder farmers, and women, so they can make informed decisions and improve their lives. Through targeted investment strategies, advisory solutions, and expert thought leadership, we work with local partners to develop and scale cheaper, more accessible, and customer-friendly financial solutions. Since 1961, Accion has helped build 267 financial service providers serving low‑income clients in 75 countries, reaching 440 million people. More at https://www.accion.org.

Position Summary

Accion is seeking a dynamic, strategic, and hands‑on Business Systems & Integrations Manager to manage, integrate, and evolve its global business applications ecosystem. Reporting to the Vice President, Global Technology, this role will design and implement secure, scalable, and interconnected systems that enable operational excellence and data‑driven decision‑making across the organization.

The Business Systems & Integrations Manager will translate business needs into technical solutions, recommending and implementing platforms, integrations, and automation tools that streamline processes and enhance collaboration. This includes overseeing back‑end administration, system integrations (via APIs, scripts, and low‑code/no‑code platforms), and the mapping of Accion’s overall enterprise architecture.

The ideal candidate is a customer‑focused, innovative problem solver who thrives in a fast‑paced, evolving environment, possesses strong technical acumen across multiple business systems (Microsoft 365, NetSuite, Smartsheet, Power Platform, Salesforce and SaaS applications), and has a passion for building modern, sustainable, and intelligent enterprise solutions.

Position Responsibilities

• Design and maintain the overall architecture of Accion’s enterprise business systems, ensuring alignment with organizational strategy, scalability, and data integrity.
• Evaluate new technologies, applications, and platforms to identify opportunities for system optimization, automation, and integration.
• Document system architecture, integrations, and workflows to ensure continuity and knowledge sharing.
• Establish best practices for system maintenance, version control, and vendor engagement.

Systems Integration & Technical Management

• Coordinate the integration of business systems (i.e. NetSuite, Salesforce, Smartsheet, Power Platform, and other systems) using APIs, scripts, and automation frameworks.
• Oversee system data flows, ensuring synchronization, accuracy, and compliance with internal governance and security standards.
• Lead configuration and back‑end administration of enterprise systems, coordinating with vendors or consultants as needed.

Solution Design & Automation

• Build and deploy low‑code / no‑code solutions using Microsoft Power Platform, Smartsheet, and similar tools to improve business processes and reporting.
• Partner with business units to translate process requirements into secure, scalable technology solutions.
• Lead proof‑of‑concept initiatives for emerging technologies, including AI‑driven productivity and analytics tools.
• Collaborate closely with business administrators in Finance, HR, Advisory, and other departments to ensure solutions meet functional needs.
• Contribute to the Global Technology Office’s long‑term digital transformation and operational excellence initiatives.

Position Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred).
• 10+ years of experience in enterprise systems architecture, business systems management, or similar technical leadership roles.
• Hands‑on experience developing and managing API‑based integrations, scripts, and automation frameworks.
• Experience with low‑code / no‑code development, data modeling, and workflow automation.
• Solid understanding of cloud architecture, security best practices, and governance frameworks.
• Strong expertise with Microsoft 365, Power Platform (Power Automate, Power Apps, Power BI), Smartsheet, Salesforce, and NetSuite is a plus.
• Excellent communication skills with ability to translate technical concepts into business impact.
• Demonstrated ability to work collaboratively across departments and lead through influence.
• Experience working in a diverse organization across multiple global regions.
• Interested in our mission and working globally.
• Willingness to embody our values of excellence, respect and passion for social change.
• Excellence: Accion staff should always put forth their best effort in all activities, strive for high quality of collective and individual performance; and demonstrate honesty and integrity at all times while in the workplace and while working on behalf of the organization.
• Respect: Accion staff should value one another’s roles and responsibilities as much as their own, be encouraging, and value the diverse and unique perspectives of colleagues. They should honor obligations and commitments to each other and to external partners.
• Passion for Social Change: Accion staff should be committed to making a difference in the lives of those less fortunate, value the greater good of the organization over personal gain, and promote a productive workplace by acknowledging the accomplishments of others.

Compensation and Benefits

• Salary Range: $120K to $140K
• The above salary range serves as a general guideline. Accion considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, training, skills, location, current market conditions as well as internal pay alignment.
• Accion provides a total compensation package, including base salary, discretionary merit‑based bonus, and a variety of benefits including health insurance (90% employer funded), life and disability insurance, retirement plans (up to 7.5% employer match), paid holidays and paid time‑off for vacation plus personal days as well as sick days.
• Applicants for this position must be currently authorized to work in the United States. Accion is not sponsoring applicants for work visas at this time.

Accion is an equal opportunity employer. We are committed to a diverse and inclusive workplace culture. Accion seeks qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by law. Accion is committed to providing reasonable accommodations to applicants with disabilities.