Business Systems Analyst- Zuora Administrator

Canopy-Tax-1; South Jordan (UT); Híbrido; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) match

Flexible paid time off

Descripción de la vacante

Canopy in Draper, Utah seeks a Business Systems Analyst to own, optimize, and scale Zuora, our core billing and subscription system. You will design workflows, drive automation, and build cross-system integrations to support growth and accurate financial reporting.

The role requires 3 years of Zuora or billing-system ownership experience (5+ preferred) and a Bachelor’s in Information Systems or Business. This hybrid position involves in-office days in Draper (M, W, F) and collaboration with

Formación

• 3 years of experience owning Zuora or another billing system; 5+ years preferred.
• Bachelor’s degree in Information Systems, Business, or related discipline.
• Strong system design fundamentals with hands-on problem solving in a SaaS setting.
• Direct experience with quote-to-cash processes, billing design, and business operations.

Responsabilidades

• Own and manage Canopy’s daily operations in Zuora.
• Design and optimize workflows for billing, subscription management, and financial reporting with a focus on automation and scalability.
• Strategize and build the vision for Zuora usage across the business.
• Deliver functionality to support new product launches, pricing changes, and internal processes.
• Drive cross-system data flows and AI-powered automation to improve accuracy and efficiency.
• Collaborate with stakeholders to align tools with end-to-end business processes.

Conocimientos

Zuora exposure

Billing system design

SQL

Data modeling

Communication

Educación

Bachelor’s degree in Information Systems or Business

Herramientas

Zuora

Descripción del empleo

Draper, UT

Canopy, Draper, UT

About Us

We are hiring a Business Systems Analyst to own, optimize, and scale Zuora, our core billing and subscription management system. Business Systems Analysts serve a huge role here at Canopy, from building seamless integrations across tools to leveraging AI and automation to streamline our billing and financial operations. We love analysts who are thoughtful, process-oriented, skilled at solving complex technical puzzles, and passionate about reducing manual work. The business systems team at Canopy has the responsibility and empowerment to shape our internal cross-functional workflows, ensuring our tech stack is resilient, efficient, and built for growth — if this sounds like you,

This is a hybrid position in Draper, Utah (M, W, F in-office).

What You’ll Do

• Own and manage Canopy’s daily operations in Zuora.
• Design and optimize workflows for billing, subscription management and financial reporting, with a focus on automation, scalability, and accuracy.
• Strategize and build the vision for how Canopy uses Zuora.
• Anticipate business needs and deliver functionality to support new product launches, pricing changes, and internal process changes.
• Drive seamless cross-system integrations and data flows across business systems.
• Identify and implement AI-powered automation to improve data accuracy, efficiency, and user experience.
• Partner with system owners and business stakeholders to align tools with complete, end-to-end business processes within Zuora.
• Communicate solutions and tradeoffs clearly to both technical and business audiences.
• Build and maintain documentation on system architecture, processes, and integrations.
• Streamline processes, improve usability, and reduce manual work through automation and AI-driven solutions.
• Identify gaps and drive continuous improvement initiatives.

What We’re Looking For

• 3 years of experience owning Zuora or another billing system (Chargebee, Maxio, etc). 5+ years of experience preferred.
• Bachelor’s degree in Information Systems, Business, or a related discipline
• Strong system design fundamentals with a proven hands-on record of solving business problems.
• Direct, deep experience with quote-to-cash processes, billing system design, and business operations in a SaaS environment.

Bonus Points

• Clear, confident communication skills, able to translate technical constraints into business language and vice for audiences of all levels.
• Demonstrated ability to produce technical artifacts and documentation.
• Hands-on experience with SQL and data modeling.

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here

• Flexible Paid Time Off - you’re actually encouraged to use, plus 10 company holidays!
• Health Benefits - including Medical, Dental, and Vision and an HSA Match.
• 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.
• Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).
• Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.
• Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.
• Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!
• Company Events - including monthly company-wide meetings, summer parties, and more.
• ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.
• Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered.

Our Values

We approach our work every day with a few things in mind:

Own

We own this place! We focus on outcomes, holding ourselves & each other accountable.

Win

We win by delighting our customers with the very best products and services.

Do Good

We work hard to be good people!

Embrace Curiosity & Candor

We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

Act Startup Fast

We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

Interviewing @ Canopy

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit!
• 20-minute phone call with the People Team
• 45-60-minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews, depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call.

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end!

Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.