Business Systems Analyst- Zuora Administrator

canopytax; Draper (UT); Híbrido; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Health benefits

401(k) match

Company events

Descripción de la vacante

Canopy is seeking a Business Systems Analyst to own Zuora, our core billing and subscription platform, and to scale automation across finance systems. The role combines process design, data integrity, and cross-functional collaboration to support growth.

The ideal candidate has 3+ years managing Zuora or similar billing systems in a SaaS environment, with a Bachelor's degree in Information Systems or Business, and strong SQL/data modeling skills.

Formación

• 3+ years owning Zuora or another billing system; 5+ years preferred.
• Bachelor's degree in Information Systems, Business, or related discipline.
• Strong system design fundamentals with hands-on problem solving.
• Direct experience with quote-to-cash processes in a SaaS environment.

Responsabilidades

• Own and manage Canopy's daily operations in Zuora.
• Design and optimize billing workflows for automation, scalability, and accuracy.
• Strategize and implement the Zuora usage vision across teams.
• Deliver functionality to support new product launches, pricing changes, and internal process updates.
• Drive cross-system integrations and data flows across business systems.
• Identify and implement AI-powered automation to improve data accuracy and efficiency.
• Partner with system owners and stakeholders to align tools with end-to-end processes in Zuora.
• Communicate solutions and tradeoffs clearly to technical and business audiences.
• Build and maintain documentation on system architecture, processes, and integrations.

Conocimientos

Zuora / billing system

SQL

Data modeling

Automation

Cross-functional collaboration

Educación

Bachelor's degree in Information Systems/Business

Herramientas

Zuora

Descripción del empleo

Business Systems Analyst- Zuora Administrator

Canopy, Draper, UT

About Us

We are hiring a Business Systems Analyst to own, optimize, and scale Zuora, our core billing and subscription management system. Business Systems Analysts serve a huge role here at Canopy, from building seamless integrations across tools to leveraging AI and automation to streamline our billing and financial operations. We love analysts who are thoughtful, process-oriented, skilled at solving complex technical puzzles, and passionate about reducing manual work. The business systems team at Canopy has the responsibility and empowerment to shape our internal cross-functional workflows, ensuring our tech stack is resilient, efficient, and built for growth.

This is a hybrid position in Draper, Utah (M, W, F in-office).

What You'll Do

• Own and manage Canopy's daily operations in Zuora.
• Design and optimize workflows for billing, subscription management and financial reporting, with a focus on automation, scalability, and accuracy.
• Strategize and build the vision for how Canopy uses Zuora.
• Anticipate business needs and deliver functionality to support new product launches, pricing changes, and internal process changes.
• Drive seamless cross-system integrations and data flows across business systems.
• Identify and implement AI-powered automation to improve data accuracy, efficiency, and user experience.
• Partner with system owners and business stakeholders to align tools with complete, end-to-end business processes within Zuora.
• Communicate solutions and tradeoffs clearly to both technical and business audiences.
• Build and maintain documentation on system architecture, processes, and integrations.
• Streamline processes, improve usability, and reduce manual work through automation and AI-driven solutions.
• Identify gaps and drive continuous improvement initiatives.

What We’re Looking For

• 3 years of experience owning Zuora or another billing system (Chargebee, Maxio, etc). 5+ years of experience preferred.
• Bachelor's degree in Information Systems, Business, or a related discipline
• Strong system design fundamentals with a proven hands-on record of solving business problems.
• Direct, deep experience with quote-to-cash processes, billing system design, and business operations in a SaaS environment.

Bonus Points

• Clear, confident communication skills, able to translate technical constraints into business language and vice for audiences of all levels.
• Demonstrated ability to produce technical artifacts and documentation.
• Hands-on experience with SQL and data modeling.

Why You Want to Work Here

• Flexible Paid Time Off - you're actually encouraged to use, plus 10 company holidays!
• Health Benefits - including Medical, Dental, and Vision and an HSA Match.
• 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.
• Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).
• Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones.
• Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.
• Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!
• Company Events - including monthly company-wide meetings, summer parties, and more.
• ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.
• Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We've got you covered.

Our Values

• Own - We own this place! We focus on outcomes, holding ourselves & each other accountable.
• Win - We win by delighting our customers with the very best products and services.
• Do Good - We work hard to be good people!
• Embrace Curiosity & Candor - We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.
• Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

Interviewing @ Canopy

• 20-minute phone call with the People Team
• 45-60-minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews, depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you

To learn more about us & our values,