Business Systems Analyst Support Services Senior

Cambia Health Solutions, Inc.; Salt Lake City, Northern (UT, KY); Hybrid; USD 89,000 - 114,000; Full time

Benefits offered by this job

Work from home options

Paid holidays

3 office locations support

Job summary

Cambia Health Solutions, Inc. is seeking a Senior Business Systems Analyst for our Support Services team.

The role involves maintaining existing systems and delivering new solutions aligned with Cambia's Core Strategies, with hybrid work requiring three days in the office across Salt Lake City and other listed locations. The ideal candidate has a Bachelor's in a related field and 3+ years in requirements, process modeling, and testing, plus strong SQL, reporting, and communication skills.

Qualifications

• 3+ years of experience in business requirements definition and analysis
• Experience in a supported business area is required
• Equivalent combination of education and experience
• Advanced SQL knowledge and report-writing capabilities
• Ability to develop functional requirements and perform system testing
• Experience with AI tools and technologies is highly desired
• Ability to mentor and support Level I team members

Responsibilities

• Accountable for functional system design, configuration, and review/approval of specifications, data flows, and change control processes
• Write and execute ad-hoc SQL reports, queries, and data scripts
• Conduct unit, user acceptance, end-to-end, and regression testing; perform post-implementation QA and issue resolution
• Serve as liaison between business areas and DTS; communicate system changes to staff and end-users
• Review, analyze, and resolve sustainment issues; recommend process/tech improvements
• Prioritize and manage multiple assignments; provide project leadership and production support
• Mentor and develop Business Analysts, back up Lead BSA, support adoption of new technologies (e.g., Tableau, APIs)

Skills

SQL

Requirements

Testing

Communication

Analytics

Mentoring

Education

Bachelor's degree in CS/Math/Business

Equivalent experience in healthcare

Tools

Talend

Tableau

APIs

Job description

Business Systems Analyst Support Services Senior Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington, Lewiston offices.

Preference will be given to current employees and candidates who reside within a commutable distance from our Salt Lake City, Boise, Fargo and Lewiston offices or who are willing to relocate. Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day, Cambia's dedicated team of Business Systems Analysts is living our mission to make health care easier and lives better. As a member of the Business & Tech Systems Support team, our Business Systems Analyst Support Services Seniors maintain existing systems and deliver new solutions in support of Cambia's Core Strategies and Key Initiatives - all in service of creating an economically sustainable health care system. Are you energized by solving problems and delivering innovative solutions? Are you motivated by aligning your work to strategic goals and key initiatives? Then this role may be the perfect fit.

What You Bring to Cambia:

• Qualifications: Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field; equivalent experience in the healthcare industry may be substituted
• 3+ years of experience in business requirements definition and analysis, process modeling, functional systems design, or configuration and/or acceptance testing
• Experience working within a supported business area is required
• Equivalent combination of education and experience
• Skills and Attributes: Advanced SQL knowledge and report-writing capabilities
• Ability to develop detailed functional requirements, perform system testing, and report results
• Ability to facilitate system configuration decisions
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired
• Demonstrated competency in one or more supported business areas (e.g., claims processing, membership, product configuration, enrollment, eligibility)
• Basic understanding of the software development lifecycle from conception to delivery
• Ability to facilitate communication between technical and business staff to deliver solutions that meet business requirements
• Proven analytical, communication, and problem-solving skills with clarity and conciseness
• Ability to manage ambiguity and work independently or with minimal supervision
• Ability to mentor and support Level I team members

What You Will Do at Cambia:

• Accountable for functional system design, configuration, and review and approval of specifications, data flows, and change control processes
• Write and execute ad-hoc SQL reports, queries, and data scripts that replicate online functionality
• Conduct unit, user acceptance, end-to-end, and regression testing; perform post-implementation quality assurance, troubleshooting, and issue resolution
• Serve as a liaison between business areas and DTS, responding to inquiries and communicating system changes to staff, management, and end-users
• Review, analyze, and resolve sustainment issues; make recommendations on process and technology improvements to drive efficiencies
• Prioritize and manage multiple assignments simultaneously, performing in a project leadership role and supporting project or production duties as directed
• Mentor and develop Business Analysts, back up the Lead BSA as needed, and support adoption of new technologies (e.g., Talend, Tableau, APIs)

Pay Ranges

Pay ranges vary based on the candidate's work location. The expected hiring range depends on skills, experience, education, and training; relevant licensure / certifications; and performance history.

Oregon, Washington, Utah, and Idaho: The expected hiring range is $89,000 - $114,000, the full salary range is $79,000 - $129,000, and the bonus target is 10%. North Dakota: The full salary range is $72,523 - $119,663.

About Cambia

• Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history.
• Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care.
• Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We believe a career at Cambia is more than just a paycheck - and your compensation should be too.

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same.

Compensation and Benefits

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees.

Equal Opportunity and Background Check

We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email [e-mail].

Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. Everyone is a health care consumer deserving of a simpler, more personalized experience. Cambia is transforming the health care system to revolve around people. For over 100 years we've designed people-first health solutions rooted in the nation's first health plan, a loggers' wage pool established in the Pacific Northwest. Today that pioneering spirit aligns our family of over 20 companies, including 4 not-for-profit BlueCross and BlueShield licensed health plans serving over 3 million Americans. Cambia blends data science with a compassionate human perspective to anticipate people's needs, and empower them to make smarter health care choices.