Business Systems Analyst - Support Services

Cambia Health Solutions, Inc.; Northern (KY); Hybrid; USD 67,000 - 97,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Annual paid time off

Company 401(k) with match

Parental leave

Wellness programs

Job summary

Cambia Health Solutions, Inc. is seeking a Business Systems Analyst in a Support Services hybrid role with in-office days at locations such as Salt Lake City, Boise, Portland, Vancouver, Renton, Medford, Burlington and Lewiston.

You will translate business needs into technical solutions, perform testing, and help ensure smooth operation of existing systems. As part of the Support Services team, you’ll write ad-hoc reports, analyze data, and collaborate with business and DTS groups to implement

Qualifications

• Bachelor’s degree in Mathematics, Business Administration, or related fields.
• One year experience in defining and analyzing business requirements, process modeling, functional systems design, or configuration and/or acceptance testing is desired.
• Experience with a business area that is supported by this position is required.
• Equivalent combination of education and experience.

Responsibilities

• Accountable for functional system design, configuration, and review and approval of specifications, data flows, design alternatives, and change control.
• Write and execute ad-hoc reports, queries, and data scripts that replicate online functionality.
• Conduct unit, user acceptance, end-to-end, and regression testing; perform post-implementation QA, troubleshooting, and issue resolution.
• Review, analyze, and resolve sustainment issues associated with systems and/or processes.
• Serve as a liaison between business areas and DTS counterparts, facilitating communication on system functionality, modifications, and issue status.
• Assist in training and communicating system changes to end-users, front-line staff, management, and other impacted stakeholders.
• Schedule, organize, and prioritize work to ensure timely completion of all simultaneously assigned or in-progress tasks.

Skills

Requirements gathering

Systems analysis

Business communication

Ambiguity management

Team collaboration

Education

Bachelor’s degree in Mathematics, Business Administration, or related fields

Tools

AI tools awareness

Job description

Business Systems Analyst - Support Services Hybrid role

Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Portland, Vancouver, Renton, Medford, Burlington, Lewiston offices. Preference will be given to current employees and candidates who reside within a commutable distance from our Salt Lake City, Boise, and Lewiston offices or who are willing to relocate. Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For

Every day, Cambia’s Business Support Services Team is living our mission to make health care easier and lives better. The Business Systems Analyst Support Services participates in the daily support, maintenance, and enhancement of existing systems, as well as the development, configuration, and delivery of new systems to directly support Cambia Core Strategies and Key Initiatives – all in service of making our members’ health journeys easier. Do you find fulfillment in keeping complex systems running smoothly while continuously looking for ways to make them better? Are you someone who takes pride in translating business needs into technical solutions that make a meaningful difference? Then this role may be the perfect fit.

What You Bring to Cambia

Qualifications:

• Bachelor’s degree in Mathematics, Business Administration, or related fields
• One year experience in defining and analyzing business requirements, process modeling, functional systems design, or configuration and/or acceptance testing is desired
• Experience with a business area that is supported by this position is required
• Equivalent combination of education and experience

Skills and Attributes:

• Demonstrated ability to develop general and detailed functional requirements
• Demonstrated ability to create and perform system testing, along with the ability to report on the results of such testing
• Ability to facilitate and carry out system configuration decisions
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings
• Ability to facilitate communication between technical and business staff with the goal of finding the best solutions to meet business requirements
• Ability to work in a team environment along with the self-motivation to work independently
• Demonstrated ability to tolerate and manage ambiguity
• Proven analytical skills
• Proven communication skills with an ability to be both clear and concise

What You Will Do at Cambia

Accountable for functional system design, configuration, and review and approval of specifications, data flows, design alternatives, and change control. Write and execute ad-hoc reports, queries, and data scripts that replicate online functionality. Conduct unit, user acceptance, end-to-end, and regression testing; perform post-implementation QA, troubleshooting, and issue resolution. Review, analyze, and resolve sustainment issues associated with systems and/or processes. Serve as a liaison between business areas and DTS counterparts, facilitating communication on system functionality, modifications, and issue status. Assist in training and communicating system changes to end-users, front-line staff, management, and other impacted stakeholders. Schedule, organize, and prioritize work to ensure timely completion of all simultaneously assigned or in-progress tasks.

#LI-Hybrid

Pay ranges vary based on the candidate's work location. The expected hiring range depends on skills, experience, education, and training; relevant licensure / certifications; and performance history.

Business Systems Analyst - Support Services: Oregon, Utah, and Idaho: The expected hiring range is $66,500 - $85,500, the full salary range is $59,000 - $97,000, and the bonus target is 10%. Washington: The expected hiring range is $31.60 - $40.95 an hour, the full hourly range is $27.60 - $46.30 an hour, and the bonus target is 10%.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same.

Benefits

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

Learn more about our benefits.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees.

Equal Opportunity

We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law.

A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email [e-mail].

Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. Everyone is a health care consumer deserving of a simpler, more personalized experience. Cambia is transforming the health care system to revolve around people. For over 100 years we’ve designed people-first health solutions rooted in the nation’s first health plan, a loggers’ wage pool established in the Pacific Northwest. Today that pioneering spirit aligns our family of over 20 companies, including 4 not-for-profit BlueCross and BlueShield licensed health plans serving over 3 million Americans. Cambia blends data science with a compassionate human perspective to anticipate people’s needs, and empower them to make smarter health care choices. Interested in driving accessibility, affordability and quality health care for real people?"