Business Systems Analyst, Revenue Integrity

University of Miami; United States; Remote; USD 105,000 - 145,000; Full time

Job summary

The University of Miami Health System (UHealth) is seeking a Full-Time Business Systems Analyst, Revenue Integrity in the IT Department. You will analyze revenue cycle processes, support in-house software tools, and design improvements to enhance performance, reduce costs, and increase efficiency across clinical and financial operations.

Responsibilities include issue triage, documentation, training, system monitoring, and collaboration with health-system stakeholders to implement automation and

Qualifications

• Bachelor’s degree in relevant field.
• Minimum 5 years of experience in revenue cycle management.
• Certification in Revenue Integrity required (CRCR, CHRI, CPC, CPMA).
• Epic Resolute certification preferred; knowledge of major EHR and revenue cycle platforms.

Responsibilities

• Reviews, triages, and documents application issues and cases.
• Maintains detailed project documentation and tests internal releases.
• Provides training for internal users.
• Monitors system availability with admins and analysts.
• Recommends changes in development, maintenance, and system standards.
• Generates revenue integrity KPIs and presents findings to leadership.

Skills

Revenue cycle

Analytical thinking

Project management

Communication

Teamwork

Education

Bachelor’s degree in relevant field

Tools

Epic

Cerner

Excel

Visio

PowerPoint

Word

Pivot tables

Job description

The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Business Systems Analyst, Revenue Integrity. The Business Systems Analyst, Revenue Integrity collects detailed data and provides analysis to assist in the development of technology plans and strategies that enhance overall performance, reduce costs, and increase efficiencies. The Business Systems Analyst, Revenue Integrity analyzes established operations, systems, methods, practices, and procedures to evaluate their effectiveness and ultimately makes recommendations for improvements. Additionally, the Business Systems Analyst, Revenue Integrity integrates people, equipment, facilities, and other resources to improve work results, operating efficiency, effectiveness, and productivity. This incumbent assists in the design, delivery, and improvement of in-house software applications, training programs, and related courseware.

Core Responsibilities

• Reviews, analyzes and triages application issues and cases.
• Creates and maintains detailed support documentation of ongoing projects, tests internal application releases, and performs periodic system maintenance.
• Provides training for internal users.
• Monitors system availability, working closely with system administrators and business systems analysts.
• Recommends changes in development, maintenance, and system standards.
• Develops detailed action plan with goals and target dates and obtains necessary approvals.
• Maintains ongoing communication and rapport with the management team regarding project activity.
• Flowcharts existing processes versus improved flow.
• Prepares time and cost estimates for projects and proposals.
• Conducts research for best practice models and benchmarking.
• Applies industrial and management engineering techniques, such as process designs, optimization models, forecasting methodologies, and chain management principles, to improve overall systems.
• Analyzes existing flow of people, activities, and materials, employee work methods and utilization, policies and procedures, staffing levels, supervisory structure, space utilization, supply and demand optimization methods, forms, equipment, and computerized systems to design improved work systems.
• Designs systems for production and inventory control in buying, storing, handling, and processing of materials and supplies.
• Designs facilities, management systems, and standard operating procedures.
• Develops management control systems to aid in financial planning and cost analysis.
• Improves productivity through the application of technology and human factors.
• Designs supply chain management standards across the university.
• Conducts data collection to measure baseline versus improvement, before and after recommendations are implemented.
• Creates formal presentations for projects and studies, including data collected, methodology used, results obtained, recommendations for improvement, and cost and savings involved.
• Participates in continuing quality improvement activities.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

DEPARTMENT SPECIFIC FUNCTIONS

• Charge Capture & Revenue Analysis Review clinical documentation and charge data to ensure accurate and complete billing.
• Identify trends in missed charges, denials, and underpayments.
• Conduct root cause analysis and recommend corrective actions.
• System & Workflow Support Assist in testing and validating revenue cycle system changes and upgrades.
• Collaborate across IT and operational teams to improve charge capture workflows.
• Support implementation of automation tools and reporting dashboards.
• Provide education and feedback to clinical and operational teams on charge capture best practices.
• Compliance & Documentation Ensure adherence to payer guidelines, coding standards, and regulatory requirements.
• Participate in internal audits and support external audit responses.
• Maintain documentation of findings, recommendations, and resolutions.
• Reporting & Insights Generate and analyze reports on revenue integrity KPIs.
• Present findings to leadership and operational teams.
• Support data-driven decision-making and performance improvement initiatives.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in relevant field
• Minimum 5 years of experience in revenue cycle management (billing, coding, or financial analysis)
• Certification in Revenue Integrity required (e.g., CRCR, CHRI, CPC, CPMA).
• Epic Resolute – Certification or Proficiency preferred
• Understanding of healthcare billing, coding (CPT, ICD-10, HCPCS), charge capture, and reimbursement methodologies preferred
• Experience with major EHR and revenue cycle platforms (e.g., Epic, Cerner) preferred.
• Familiar with state-of-the-art, industry-specific technology and solutions
• Analytical thinking and attention to detail
• Demonstrated knowledge project management and change control
• Proficiency with Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word.
• Knowledge of operational healthcare, hospital and/or ambulatory and inpatient workflows and medical terminology.
• Ability to communicate ideas and problem solutions
• Ability to effectively work with people in other departments and/or outside of the enterprise.
• Excellent interpersonal skills
• Outstanding oral and written communication skills
• Works well independently or as part of a team
• Any appropriate combination of relevant education, experience and/or certifications may be considered.

#LI-AS1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine.

As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean.

Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year.

Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care.

We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer.

Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Staff

The mission of the University of Miami is to transform lives through education, research, innovation, and service.

A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ('UHealth') have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The university comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs.

Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults.

Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer.

Applicants and employees are protected from discrimination based on certain categories protected by Federal law.