Business Systems Analyst- Registrar (Banner or Degreeworks)

Adtalem Global Education Inc; Columbia (MD); Hybrid; USD 42,000 - 76,000; Full time

Job summary

An established industry player is seeking a Business Systems Analyst to enhance their Registrar and Degree Audit systems. This role involves managing configurations, troubleshooting issues, and ensuring accurate student degree audits. With a hybrid work model, the company fosters a collaborative environment that encourages innovation and effective communication. Join a team dedicated to empowering students and making a significant impact in the education sector. If you have a passion for higher education and possess strong analytical skills, this opportunity is perfect for you.

Benefits

Health insurance

Dental insurance

Vision insurance

401k with 6% match

Flexible time off

Paid holidays

Qualifications

• Experience with Banner or DegreeWorks systems is essential.
• Strong communication and collaboration skills are required.

Responsibilities

• Manage and configure Registrar and Degree Audit systems.
• Troubleshoot production issues and perform system updates.
• Coordinate with stakeholders to meet business needs.

Skills

Banner Student Information Systems

DegreeWorks

Registrar functions

Higher education experience

Configuration and scribing

Excellent communication skills

Collaboration and interpersonal skills

Job description

Company Description

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and a leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health and well-being. Through equitable access to education, supportive environments that foster student success, and a focus on diversifying the healthcare talent pipeline, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine, and Walden University.

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday-Thursday. This approach fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Visit Adtalem.com for more information, and follow us on Twitter and LinkedIn.

Job Description

Opportunity at a Glance

The Business Systems Analyst position is responsible for managing and configuring Registrar and Degree Audit systems in Banner and DegreeWorks. This involves coordinating with Business Operations, Registrar Operations, and technical teams to define requirements, assess impact, build in the system, and perform testing. The role also handles daily cases related to student degree audit corrections, program progress guide exceptions, scribing updates, program and course configuration in Banner, and other registration system maintenance activities.

Responsibilities

• Handle program and course build and configuration in the Banner student information system, including creating new courses and managing changes to existing courses (attributes, credit and bill hours, etc.), updating equivalencies and pre-requisites.
• Update and correct student degree audits to ensure accurate reflection of program requirements and status in Banner and DegreeWorks.
• Perform daily and scheduled maintenance tasks and fulfill customer requests, ensuring SLAs are met, timely updates are entered, and processes run smoothly.
• Troubleshoot and resolve production issues, analyzing root causes for permanent fixes.
• Maintain and create program progress guides in DegreeWorks Scribe to meet business needs.
• Maintain existing degree audit setups in Banner.
• Coordinate with stakeholders to translate business needs into deliverables, providing regular status updates.
• Test system updates, perform data validation, and ensure functionalities meet business requirements.
• Develop and maintain documentation on business requirements, process design, policies, and procedures, collaborating with partners for successful project outcomes.
• Interact effectively with team members, including remote colleagues.
• Perform additional duties as assigned and ensure compliance with policies and standards, including audit-related tasks.

Qualifications

• Experience with Banner or DegreeWorks Student Information Systems.
• Registrar functions experience.
• Higher education experience.
• Configuration and scribing experience in DegreeWorks or similar applications, with understanding of degree audits.
• Excellent communication skills, both verbal and written.
• Strong collaboration and interpersonal skills.
• Ability to perform duties independently and reliably.

Additional Information

Salary range: $42,661.58 - $75,065.24, based on experience, location, and other factors. Benefits include health/dental/vision insurance, 401k with 6% match, flexible time off, and paid holidays. For more info, visit our benefits page. We are an Equal Opportunity Employer, supporting diversity in the workplace.