Business Systems Analyst IV

Computer Task; Northern (KY); Hybrid; USD 41,000 - 69,000; Full time

Job summary

CTG is staffing a Business Systems Analyst IV for a remote, 12-month engagement. You will drive moderately complex to complex projects from proposal through post-implementation, lead testing efforts, and mentor junior staff.

You will gather requirements, craft functional specs, and collaborate with vendors and business lines to ensure solutions meet regulatory and enterprise needs. You will coordinate estimates, manage change control, and support post-implementation debriefs.

Qualifications

• Strong verbal and written communication skills.
• Strong organizational skills.
• Strong time management skills.
• Strong lateral thinking skills.
• Strong problem-solving skills.
• Proficiency with personal computers and software packages.
• Excellent problem solving to assist in issue resolution.

Responsibilities

• Prepare well documented functional specifications, test plans, and test cases; analyze moderately complex data and mentor staff.
• Serve as functional lead on moderately complex projects; schedule and facilitate meetings.
• Discuss changes with business clients; document functional specifications and ensure alignment with requirements.
• Coordinate estimates for projects including timelines and phases.
• Act as SME on enterprise initiatives and work with vendors to understand functionality.
• May act as Test Coordinator for large projects; support UAT and testing activities.
• Document data mapping for system integration and conversions; support regulatory requirements.

Skills

Communication

Organization

Time management

Lateral thinking

Problem solving

PC proficiency

Documentation

Mentoring

Education

Bachelor's degree

Job description

CTG is seeking to fill a Business Systems Analyst IV opening for our client.

Location

Remote

Duration

12 months

Overview

Responsible for facilitating moderately complex to complex projects from proposal through post implementation. Participates in meetings with lines of business to identify their requirements in how an application looks and feels to the end user; provides feedback on them. Serves as project lead to ensure test plans and specifications are completed in a timely basis and project meets established milestones. Responsible for various system testing activities not covered by other teams such as clients completing User Acceptance Testing (UAT).

Primary Responsibilities

• Responsible for preparing well documented functional specifications for assigned projects, test plans, test cases and execution of test cases. Responsible for research analysis of moderately complex data ensuring functional design of assigned projects is accurate. Serve as mentor to less experienced staff by assisting in application training, research analysis and project methodology consultation.
• Serve as functional lead on moderately complex projects for assigned application(s). Schedule and facilitate project team meetings as applicable.
• Meet with business client to discuss requested application changes related to an enterprise-wide or business initiative, compliance/regulatory requirement, required system change due to contractual agreement or system maintenance (business as usual [BAU]) ensuring a thorough understanding of specifications for assigned applications. Participate in design discussions and document/deliver functional specifications.
• Participate in meetings with lines of business to identify their requirements in how an application looks and feels to the end user and provide feedback to clients regarding business requirements to ensure technology applications support internal/external customer needs and products/services as provided by lines of business. Review business requirements with technology team to ensure understanding of project requirements.
• Coordinate and provide estimates for moderately complex to complex projects and complete estimates for assigned component on large projects, inclusive of timelines and project phases.
• Serve as subject matter expert to consult and advise on how applications may be impacted by enterprise-wide initiatives, like an acquisition or major change in products/services provided to customers.
• Work with vendor to gain thorough understanding of project functionality and provide insight on implementation.
• May act as Test Coordinator for large project initiatives involving multiple applications.
• Participate in and document data mapping for integration of systems, conversion, and acquisition related projects to understand how applications may need to change or be impacted by enterprise-wide initiatives, like regulatory requirements, other system enhancements or business initiatives.
• Work with other testing teams, when applicable, to prepare test plans and scripts based on functional specifications, and manage and/or execute test cases verifying changes and enhancements work and perform as required. Serve as functional lead with other project team members on other systems that impact the project.
• Monitor functional specifications and change requests to ensure project stays within scope and meets regulatory requirements, while ensuring adherence to business requirements and Corporate Technology standards. Ensure the Bank process and documentation is followed to ensure adherence to Corporate Technology standards and regulatory requirements.
• Ensure efficient and timely resolution of issues arising from testing or implementation to ensure expected performance. Ensure issues, incidences and questions are documented, reported and resolved as required.
• Coordinate and manage post-implementation by getting feedback, resolving any issues and completing a debrief including actual to plan for timeframe and financials.

Education and Experience Required

• Combined minimum of 5 years; higher education and/or operational/business analytics experience.
• Strong verbal and written communication skills.
• Strong organizational skills.
• Strong time management skills.
• Strong lateral thinking skills.
• Strong problem-solving skills.
• Proficiency with personal computers as well as pertinent software packages.
• Excellent problem solving skills to assist in issue resolution

Education and Experience Preferred

• Bachelors degree.
• Subject matter expert in business with knowledge or experience utilizing application/system being supported.
• Capable of working on multiple projects of a moderately complex to complex nature.
• Proven understanding of applications supported with a sound good knowledge of interfacing/integrated applications.
• Ability to effectively use project management, word processing and spreadsheet applications.
• Good understanding of the Bank's application framework.
• Familiarity with application development software and hardware platforms.
• Ability to understand business supported and its terminology.
• Ability to effectively present to all levels of management.
• Ability to multitask for various components of moderately complex to complex projects.
• Ability to coordinate between applications and business units.
• Ability to work in a team environment as well as autonomously.
• Ability to recognize project milestones and delivery dates.
• Ability to recommend and implement solutions.
• Detail-oriented.
• Growing understanding of Bank acquisition methodology or relevant conversion experience.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

The expected base salary for this position ranges from $29.90 to $49.84. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what's next-working to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.