Business Systems Analyst, IT Water Quality

Water Otter Job Board; Monroe (CT); Presencial; USD 120 000 - 130 000; Tempo integral

Resumo da oferta

Aquarion Water Authority (AWA) seeks a Business Systems Analyst, IT Water Quality to own and administer the LIMS environment, aligning IT with environmental science to optimize sample tracking and laboratory workflows. You will partner with the Water Quality team and IT to implement compliant, cost-effective solutions.

Based in Monroe, CT, this exempt salary role offers a hybrid schedule after three months and requires eligibility to work in the U.S. No visa sponsorship.

Qualificações

• Bachelor’s degree in Computer Science or a related field.
• Experience with LIMS and water quality regulatory reporting.
• Strong analytical and collaboration skills.

Responsabilidades

• Maintain, configure, and optimize LIMS metadata and workflows.
• Serve as SME to resolve system bugs and data anomalies.
• Develop and deploy system enhancements and report templates.
• Collaborate with Water Quality to map sampling protocols to digital workflows.
• Ensure compliance with federal and state drinking water regulations and data audits.

Formação académica

Bachelor’s degree in Computer Science or related field

Ferramentas

LIMS

SAP

ABAP

VB Script

C#

SQL

Visual Studio

Descrição da oferta de emprego

The Aquarion Water Authority (AWA) is a locally governed, not-for-profit water authority providing water service to more than 735,000 people in 60 municipalities across Connecticut. Based in Bridgeport, Connecticut, AWA is responsible for the operation, maintenance, and long-term stewardship of one of the state's largest water systems. Through local governance, operational expertise, and continued investment in critical infrastructure, AWA is committed to delivering safe, reliable water service to the communities it serves.

Job Summary

The Business Systems Analyst, IT Water Quality will serve as the primary technical owner and system administrator for AWA’s LIMS environment. Acting as the bridge between information technology and environmental science, this role will work closely with the Water Quality department to optimize sample tracking, automate laboratory workflows, manage instrument integration, and ensure rigorous regulatory compliance for municipal water and wastewater monitoring. The Business Systems Analyst, IT Water Quality will partner with end users to develop a thorough understanding of business processes, analyze business processes, accurately document functional requirements, and work closely with IT staff and managing third party AMS support providers to identify, evaluate and present IT solutions that are both cost effective and meet customer needs.

Principal Responsibilities

System Administration and Configuration:

• Maintain, configure, and optimize LIMS metadata including templates, workflows, lifecycle states, sample points, and user access controls.
• Manage the relationship and workstreams with external services provider.
• Function as the Subject Matter Expert (SME) to resolve system bugs, data anomalies, and connectivity issues.
• Build, test, and deploy system enhancements, VGL (Validation Graphics Language) scripts, ET customizations, or report templates utilizing LIMS native toolsets.

Water Quality Department Collaboration

• Partner with Water Quality Laboratory Department and analysts to map out physical sampling protocols (process control, distribution networks, regulatory compliance) into digital workflows.
• Support the generation of critical operational and compliance reporting, including State and Electronic Data Deliverables (EDDS) and Monthly Operational Reports (MORs).
• Troubleshoot end-user issues, analyze data anomalies, and provide continuous technical support to lab personnel.
• Facilitate status meetings and strategy sessions in collaboration with business SME's and vendor product roadmaps.
• Ensure the system complies with federal and state safe drinking water regulations, environmental lab standards (e.g. Lead and Copper Revised Rule, PFAS, and security standards).
• Coordinate routine Automated Systems Compliance Reviews (ASCRs), manage system audit trails, and preserve a fully validated state for data audits.
• Establish robust backup, disaster recover, and archiving procedures for critical environmental quality data.

Training And Documentation

• Conduct onboarding and continuous training for lab technicians, field samplers, and utility managers on navigation.
• Create and update Standard Operating Procedures (SOPs), system validation scripts, and change control logs.

Additional Responsibilities

• Manage requests for enhancements and support ongoing system maintenance work.
• Prioritize fit to standard and use of existing applications/technology to support work processes prior to considering enhancements and new technology.
• Manage and execute projects such as LIMS upgrades and enhancements to ensure adherence to schedules.
• Build close working relationships with both business and IT partners.
• Maintain awareness of technical and industry developments to ensure continued growth and knowledge.
• Manage LIMS support vendors and oversee progress on assigned projects and tasks.
• Perform technical coding in writing new reports and providing new functionality according to customer needs.

Technical Requirements

• ERP - utility industry exposure (SAP preferred)
  • Knowledge of ABAP
• LIMS - Understanding and configuration of LIMS Application (water quality systems preferred)
  • Maintain, design, and enhance static and dynamic tables
  • Maintain, design, implement reports and enhancements
  • Data integration with other applications - GIS, SAP, Mobility technology for field use
• Compliance Monitoring software - Understanding and configuration of Compliance Monitoring Application
  • Maintain, design, advance static and dynamic tables
  • Maintain, design, implement reports and enhancements
  • Data integration with other applications (failed imports) - LIMS
• Programming
  • Fluent in VGL Programming Language
  • Fluent in VB Script
  • Knowledgeable of C#
• Knowledge of SQL databases
  • Understanding of Visual Studio and .NET platform
  • Fluent in MS SQL Management Studio
• Water Quality
  • Understanding of Water Quality Monitoring Program and requirements on State and Federal Level
  • Familiar with laboratory methodologies, sampling procedures, and compliance monitoring
  • Understanding of rules and regulations for drinking water and CMDP State reporting

Preferred Requirements

• Creating BRD (Business Requirements Document), SRD (Systems Requirements Document), and Use Case documentation
• Knowledge of systems development lifecycle (SDLC) methodologies and change management process and software (e.g. ServiceNow, Cherwell, etc.)
• Support change through collaboration, brainstorming, asking questions, and thinking outside the box
• Provide management with accurate and timely status, risks or issues reporting.
• Experience/exposure to alternative analysis and process workflow diagrams.
• Ability to adjust priorities based on changing situations.
• Ability to embrace feedback and the desire to further develop skills.
• Budgeting, financial forecasting, long range planning
• Environmental science or laboratory background

Education/Certifications

• Bachelor’s degree in, Computer Science or a related field.

Salary

• This role is a full-time, benefit-eligible role.
• This role is classified as an exempt salary role, with a salary range of $120,000 to $130,000.
• This role reports out of the Monroe, CT office.
• After three months of successful employment, this role will be eligible for a hybrid schedule (3 days office/2 days remote). However, based on business needs—such as training, testing, or project work—the employee may be required to work on-site for specific periods. Any such adjustments will be communicated in advance.
• Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.
• AWA does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of AWA, and no fee will be due.
• Employment with AWA is contingent upon the successful completion of pre-employment screenings, including a drug screening, where permitted by law.
• Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.
• AWA does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of AWA, and no fee will be due.
• Employment with AWA is contingent upon the successful completion of pre-employment screenings, including a drug screening, where permitted by law.

Aquarion Water Authority is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.