Business Systems Analyst: IT & Process Optimization

Starbucks; Minden (NV); Presencial; USD 32.000 - 43.000; Jornada completa

Descripción de la vacante

Starbucks in Minden, USA is seeking a Business Systems Analyst to help shape and implement upgrades for application and information index systems. You will provide user support, gather business needs, document changes, and assist with system enhancements.

The role requires a Bachelor’s degree and strong communication and customer service skills, with a focus on aligning IT solutions with business requirements in a fast-paced environment.

Formación

• Ability to communicate clearly, both orally and in writing.
• Strong customer support abilities.
• Proficiency in Microsoft Office Suite.

Responsabilidades

• Acts as contact for all users on system issues or problems; investigates and tracks software and hardware issues to ensure objectives and keep systems operational.
• Proposes solutions and communicates objectives with IT and external partners according to unit needs; documents issues and informs stakeholders.
• Reviews current processes, tools, structures or databases and makes recommendations for progression or resolution; serves as a knowledgeable resource in cross-functional teams.

Conocimientos

Communication

Customer service

Microsoft Office

Educación

Bachelor's degree

Descripción del empleo

Starbucks in Minden, USA is seeking a Business Systems Analyst to help shape and implement upgrades for application and information index systems. You will provide user support, gather business needs, document changes, and assist with system enhancements.

The role requires a Bachelor’s degree and strong communication and customer service skills, with a focus on aligning IT solutions with business requirements in a fast-paced environment.